Side Crown Serenity Ultra All Inclusive

Worse than prior stay

Great all-inclusive hotel, the staff are amazing, food is great, area is just right. Shopping across the road, entertainment is fantastic enjoyed many nights there. Rooms were cleaned regularly, bedding changed a lot.will definitely go back.

We arrived end of July expecting the hotel to be packed being the beginning of the summer holidays. We were pleasantly surprised. Always sun loungers available around the pool and on the beach. Hotel reception staff were incredibly helpful when we arrived, check in took less than 5 mins. They were waiting for us as we had a private transfer and wristbands and keys were almost instantly given to us. We were escorted to our room and our bags carried for us. Once we were at our room the young man from.reception showed how to work the safe, which was free, explained the mini bar would be topped up with water and soft drinks daily. And gave us a piece if paper with all the opening times if the restaurant and snack bars at the pool and beach. Our room was spacious and cleaned daily, amazing view of the pool. Didn't hear the construction over the road at all the whole time were there. And only heard the mosque call to prayer first 2 mornings, but wouldn't of bothered us if we had heard it every morning as it is part of Turkish culture and what we were there to experience. Daily activities by entertainment time was very limited. A dance in the morning, Aqua Gym, yoga (if enough people) darts and some kind of evening entertainment Bingo, Karaoke and a couple of shows we had in the 10 days were there. Had better entertainment at other hotels we have stayed it, but it never spoilt our holiday. We took the bus (bus stop right next to the hotel) one evening and hired an electric bike a couple of nights to whizz around the streets on, which was fun Food at the hotel we couldn't fault it..every night there was plenty to eat and different dishes. Seafood night was definitely our favourite. Breakfast was the same everyday, but again plenty of choice so you could mix it up and have something different. Snack bar at the beach was amazing chicken, burgers pancakes, pizzas, chips, salad, pasta and fruit..drinks are limited down there though, you can't get a cocktail on the beach which was a it disappointing. Only real issue we had was the smell from the drains in our room. With the heat (almost 40 degrees) the smell was horrendous in the bathroom some days. We did report it to reception and they said someone would be up to have a look, that never happened! We found if we closed the toilet seat and put a damp towel over the shower drain it did help block the smell out abit. Would we go back to this hotel? Most definitely. Staff was always happy and pleasant to talk to. We had a lovely waiter at dinner time Mahsan, always happy with a smile and refilling our wine glasses when they were empty. Very attentive.Location wise it was perfect...private beach with shuttle and right on the doorstop a bazaar, which is HUGE and a bus stop right outside to take you wherever you wanted to go. The only thing we would like to see is more join in dances with the entertainment team, as we do like to take part in that kind of thing on holiday. In all we had a fantastic holi

We were here with family one week and we enjoyed it as well. Restaurant is really nice, good choices. Pools are enough big for swim and tobogans for children. Animation team is cool and funny, especially Joe, Shaima, Duygu, Papi and Marco, all of them are so kind and friendly, they make activities since morning till night, shows are so great in the evening and you will not feel bored. Dj play very good music and all people have fun. Beach is clean and a lot of sunbeds, restaurant on the beach where is good food too. We love it here and maybe we will come back again. Thank u for everything

We are still here at the resort and enjoying it thoroughly. Local amenities a short walk away. Clean tattoo shops with excellent artists. Shuttle ride to the beach from the hotel, lovely driver very happy. Staff are amazing so kind and accommodating. The accommodation was comfortable and clean, with attentive staff ensuring a seamless experience. I spent my days on adventures booked locally with InLand travel ( corner of next street). It’s quiet at the moment so soaking in the tranquility of the surroundings. Some building work at adjacent properties but not bothersome. The resort's restaurant served up delicious meals, always something to eat. I also recommend the mojitos . Overall, Crown Serenity provided the perfect escape from reality, and I will return home feeling refreshed and rejuvenated. Highly recommend for anyone in need of a relaxing beach holiday.