Guest User
July 5, 2025
Fantastic Stay. Reviewing While Still Here! I’m currently staying at this hotel and wanted to leave a review while everything is fresh in my mind and honestly, it’s been fantastic from the moment we arrived. The room is spotless, and every member of staff we’ve met has been friendly, helpful, and genuinely accommodating. Without a doubt, the highlight of our stay has been the entertainment and the staff. The team here go above and beyond to make sure every guest is having the best possible experience. The animation team deserves a special mention they’re a true credit to the hotel. Always full of energy, speaking to guests in multiple languages, and making a huge effort to include everyone. They’re a friendly, happy group who genuinely care and it shows in everything they do. They’re always encouraging guests to take part in games and activities but never in a pushy way just warm, genuine fun. Thanks to them, there’s always something happening, and you’ll never be bored. We’ve also really enjoyed the food especially the Chinese and Italian à la carte restaurants. Both offered great food and a more relaxed dining atmosphere. We also loved the pool café bar, where you can enjoy pastas, burgers, and more brought right to your table. I personally prefer this style of eating especially as the main buffet at dinner can feel a little chaotic. Sitting down for meals with my family feels more relaxed and enjoyable, and this hotel offers great alternatives to suit that. We treated ourselves to a cabana rental for the day, and it was amazing definitely worth it. We were spoiled with fresh fruit platters, Prosecco, and our own waiter, and although we were a party of eight, the staff were more than happy for us all to share the cabana and enjoy the day together. A lovely extra touch that made the day feel special. One evening, we experienced the hotel’s Game of Thrones theme night, and it was so well done, dramatic décor, talented dancers, and themed ornaments everywhere. It’s a loud, lively night, but if you enjoy that kind of atmosphere (like we do), it’s a lot of fun and something different to look forward to. The location is also really convenient, with shops just across the road. We found it best to go in the mornings when it was quieter and easier to browse. All in all, I can’t fault this hotel. The entertainment and the staff are the true standouts warm, welcoming, and always going the extra mile. We’ve had such a great time making memories here and are already talking about returning. Highly recommended!