Dorint properties in Cologne

Don’t stay here in summer it’s absolute hell. It doesn’t have any working air con regardless of what they say and the room is 28-30c at night! The hotel owners need to spend a few million euros overhauling the entire system and it’s obvious they won’t ever do that Sadly because of this the front desk staff bare the brunt of complaints therefore creating a toxic work environment the room itself is nice but sadly would never book again during summer months

My stay at Essential by Dorint Köln-Junkersdorf was quite good overall. Here's a brief summary for your reference: Room Environment: The room was spacious and bright with excellent natural light, and clean and tidy. The bed was a comfortable firmness, and the bathroom had a separate shower and toilet, which was convenient. Dining Experience: The breakfast had a variety of choices, Western-style, including stir-fried vegetables and hot dishes! Service Attitude: The front desk staff were friendly and polite, and the check-in/check-out process was quick! Cons: We only checked in and checked in to park and unload our luggage, and the front desk said the parking lot downstairs was outsourced, and we were charged 7 euros for parking for over an hour!!!!! Later, we noticed that parking on the nearby street was free. Free water was only provided for check-in guests, but the amount was reduced~~~ It used to be a large bottle.

It would be good to know that the city of Cologne charges a high city tax in addition to the accommodation price, which has to be paid upfront at the front desk. The invoice is only provided after check-out. The internet was overloaded and didn't work, making the in-room tablet useless. The staff could only offer standard apologies like 'I'm sorry.' The price was outrageous for what was offered! It's an outdated 3-star hotel with a tiny TV. The coffee was from the cheapest instant powder. The towels need to be replaced; they're completely worn out, even after multiple changes. Next time, I'll stay in a better hotel and give the exorbitant price difference to a taxi driver instead.