Popular Colonia del Sacramento 4-star Hotels

This is far from being a 4 star hotel. It might have had better days, but it is not well maintained. The furniture in the room is out of date, there is a heavy odor in the room and the balcony door does not open to ventilate. The bathroom is a display of rust and mold which makes you be extra careful about what you touch. You can sit a long time by the pool, no one would come to pick your order. Some of the rooms are noisy, the noise coming from 2 directions: the hotel hallway and the street. Gladly I spent only 1 night here, however the hotel experience was unfortunate especially considering how lovely the Colonia del Sacramento is in general.

Hotel is very nice, next to the beach and in a very quiet area. Excellent service, staff is trained really good. Room was amazing, with kitchen and large balcony. We enjoyed our stay and will come back for sure. Only thing is breakfast was repetitive, its exactly same every day, for short stay its okay, but would get boring if we stay more than 5 days...

O lugar está envelhecido e mal cuidado, apresentando uma série de problemas que comprometem a experiência dos hóspedes. Os quartos e banheiros estão equipados com móveis antigos e desgastados, o que transmite uma sensação de descaso e falta de manutenção. Essa impressão é agravada pelo café da manhã, que, apesar de razoável, possui a limitação de ser servido em um horário predeterminado. Optamos pelo horário das 10h, mas encontramos uma pressão para consumir rapidamente, pois em apenas 30 minutos um funcionário já avisava que o buffer seria retirado. Além da experiência do café da manhã, a interação com os funcionários deixou a desejar. A recepção, por exemplo, demonstra um atendimento pouco amigável, com atendentes sempre de cara fechada, o que não contribui para uma estadia agradável. Em outra ocasião, ao reportarmos que a água do quarto não estava esquentando, não recebemos qualquer retorno ou resolução do problema, mostrando uma falta de cuidado com as necessidades básicas dos hóspedes. Essa falta de atenção ao cliente é um dos pontos negativos mais marcantes, pois um bom atendimento pode compensar outras falhas que o estabelecimento possa ter. Por outro lado, a localização do hotel é um dos poucos aspectos positivos a ser destacado. Situado em uma área onde se encontra um shopping quase em frente, o hotel oferece fácil acesso a lojas e opções de entretenimento, o que pode ser uma vantagem para quem busca praticidade. No entanto, mesmo a boa localização não consegue compensar as deficiências em outros aspectos da hospedagem, como a infraestrutura e o atendimento. Considerando todos esses pontos, sinceramente não posso recomendar esse hotel. A má conservação das instalações, o atendimento insatisfatório e a sensação de pressa durante as refeições tornam a experiência como um todo muito abaixo do esperado. Para aqueles que buscam conforto e um serviço de qualidade, certamente existem opções melhores disponíveis na região.

Excelente lugar para pasar una estadía de lujo. La ubicación, la atencion, desayuno,piscina,jacuzzi, gimnasio todo excelente. Fuimos en pareja y el lugar es súper tranqui lo, podés ver el atardecer desde el balcón.!

El hotel está bien remodelado y tiene una linda pileta, aunque hay poca sombra, ya que no hay sombrillas y esta repleta de gente. Las habitaciones son extremadamente chicas, el espacio para guardar la ropa es escaso y no tienen caja de seguridad. Hay olor a cloaca en el baño. El aire acondicionado no funcionó durante los cinco días que nos hospedamos (se apagaba cada 20 minutos). La política del hotel es ”gasto cero” y se nota demasiado sobre todo si te hospedas varios días. En el desayuno tenes que hacer colas para que te sirvan porciones diminutas, los budines están secos, el papel higiénico es una lija, no te permiten usar las instalaciones una vez que hiciste el chek out no siquiera te garantizan que podran guardarte las valijas, las toallas húmedas de la pileta las tenes que guardar en la habitacion (colgabamos la ropa hasta en el picaporte de la puerta de entrada). Hasta creería que el aire no funcionó porque lo programaban para evitar el consumo. El colmo fue el último día en que me ausente diez minutos de la habitación por un problema del que ellos estaban al tanto e ingresaron a la habitacion sin autorización para apagar el aire! Me di cuenta de casualidad lo que me permitió confirmar la sospecha de que ya lo habían hecho en otras oportunidades. Un consejo: por la misma plata o por escasa diferencia hay otros hoteles donde la podrás pasar mucho mejor

Very nice and quiet place. We got a room on the second floor with a balcony that had a river view. Front desk staff was friendly and helpful. Only the breakfast was somewhat underwhelming because they don't have a lot of selections. No omelette or fried eggs, no potatoes, no bacon. Mediocre coffee and only one kind of juice. I think the owner needs to stay at the Mine Hotel in Palermo Soho and see what kind of breakfast is possible. Despite the so-so breakfast we enjoyed our stay at this Posada and the price was right and the room was very comfortable and the view and location was outstanding.

Exceptional little boutique hotel ! It has all the nice touches that are often missing in such places, is super central, spotlessly clean, and has an owner / manager ( Marta ) that could not be more helpful. English is spoken ( as well as Spanish of course ). As Colonia is a popular place in which people enter Uruguay, many folks will need to get themselves set up with a Sim card for their phone - they have the SIM cards at the front desk provided free of charge! Marta even helped me install it, set it up and buy a data plan with the phone company since I was struggling with the language. Above and beyond !

With a stay at Posada El Capullo in Colonia del Sacramento (Barrio Histórico), you'll be within a 10-minute walk of Buquebus Colonia and Rio de la Plata. This family-friendly hotel is 0.1 mi (0.1 km) from Puerta de la Ciudadela and 0.1 mi (0.1 km) from Colonia del Sacramento Plaza Major.Don't miss out on recreational opportunities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Limited parking is available onsite.Make yourself at home in one of the 14 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

We loved our stay here. Comfortable room in a beautiful historic building. The staff, especially Werner, went out of their way to give us information on the town and any assistance we needed. Breakfast was served in a nice upstairs room with good bird-watching out the window. We would have liked some eggs or other protein with the breakfast, but it was a typical spread and of good quality. Definitely recommend this place!

We stayed for 2 nights at this hotel together with our 2 kids. Luckily not longer. Based on all the positive reviews we expected it to be a good appartement hotel with comfort and some luxury. At least cleanliness. Well it wasn’t. We had a room (with kitchenette) on the 3rd floor. Room 303. It was impossible to cook any sort of meal in this room. There is only a microwave but no stove or any electric cooking facility. Fridge doesn’t cool properly. Dont expect anything coming out of the kitchen. The furnishings in the room is very old and worn out. Full with stains. Pretty nasty actually. The aircon in the bedroom was broken, no cold air coming out of it only warm. Basically only a noise machine. The bedsheets had several old blood stains on them. Pillows too. And hairs from someone else. Just gross. The sleeping sofa in the living room is hard. Might be Okay for a child but wont work for an adult. Sound isolation between the rooms is poor. We could hear neighbors pretty good and the road noise was also annoying. Seems like there were street races during the night. Earplugs required. Certainly when you consider the price per night this room just disappointed us. Go somewhere else. So after a night we didnt expect that much from the breakfast anymore. We were right. The breakfast is nothing special. Toast, muffin, cake. And basically everything is very dry. No eggs, no omelette. So dry toast with marmalade and some nasty coffee it is. And because the hotel is rather big and the breakfast restaurant small it is impossible to stick to the 2 meter covid distance rule. Tables are so close to each other that there is maximum 1 meter or less between you and your neighbors. They should do something about this. Well at least the free wifi worked sometimes, bit slow and unstable but okay. Swimmingpool is nice. Overall I would recommend to book a different place with a higher standard for the price. Real colonia isn’t worth it.