Urban House Copenhagen by Meininger

The treat from the employee with the long beard called Ju@n, to the man who works as a janitor is: VERY B4D. It seems that Juan is in charge of the hotel after 10 pm. to 6 am. He Y3LL at him most of the time. I think the company must do an investigation, watching the videos at nights.

Dirtiest hotel i have seen in my life. I checked out the same day i checked in. They promised me a refund but they never did it. They are not responding to emails. Worst customer relations ever and this whole hostel chain is the worst i have seen in the world.

This place is super, it's clean, welcoming, quiet. It's very good value for money. There are lots of different types of people who use this hostel, families, couples, groups young and old. It's not as you would image a hostel but more of a community hub where everyone from around the world meet to explore Copenhagen. It's close to a metro, central station. I would recommend this place to stay to anyone. Thank you for a great stay.

Stayed here for 3 nights! Everything was amazing! The bar, the lounge, the guest kitchen, and the staff are super friendly! Shoutout to Tee! He’s just an extra ordinarily friendly and ready to help you anytime! Highly recommended and definitely will be back!

I've booked a double room for single use trusting in the pictures on the hotels website and the almost enthousiastic reviews. What was provided was a room with a bed and a shelve and nothing else. The room is so small that the bathroom door can't be opened completely and the showercurtain has definitively seen better days. Bathroom smells wet. Breakfast? Yes, there is one. Very limited amount of seats. And, despite the fact that Copenhagen is expensive: when paying almost 120 € per night I expect that dishes don't have to be returned and sorted by the guests.

Enjoyed our stay, a few small issues, if I was looking to stay in a private family room hostel I would come back here (this was our second visit, we thought we would try again and see if things changed) I'll just touch on a few negatives which aren't to serious and didn't really affect our stay -the walls are thin, ofcourse, it's an old building but I did not enjoy hearing someone singing and playing guitar for over an hour, I am sorry, your music wasn't my type and after being up early for our flight, trying to chill I did not want to hear it..We also heard alot of children running around, that did not bother us but if you need quiet then maybe not the area in the hotel to be in, -the bath is dangerous, I actually fell in as the style of the bath is more rounded then it looked, there is no grip/texture in the bath or mat, I understand mats get mouldy but my knee was covered in bruises and I hurt myself from it, --bath shower door had no grip at the bottom which made the floor tiles wet --no plug for a bath due to people flooding it, ashame, I would of even paid a deposit as I only have a shower at home, -we were told to go down in the morning to request room clean, as ex housekeeper and knowing most arrived, I didn't understand why I could not request the night before --our room also had alot of dust under the bed, everywhere else was very clean -some guests do not want you in that kitchen while they're cooking and they let it known by their body language and tone -issues with booking breakfast online, went down and asked, was told its busy and come back later, this was said nicely but I was hungry so went elsewhere -bedbunk squeaked, if you have someone on the top, the smallest move and it's squeaking -lumpy pillows So the positives -housekeepers worked incredibly hard, minus the dust under the bed, everywhere was very clean, -the kitchen is a nice size and kept clean, it's free to use so we refilled bottles there -breakfast while I can not rate it, the cost was cheapest around if I could eat there, -room was a good size, full length mirror, desk, suitcase space and bathroom was a good size, -beds were very comfortable, mattresses were lovely, -downstair areas to chill in, -lockers were at a good rate, -everything needed and expected, -location I definitely would come back if I was looking for a family private room hostel to stay in, we did enjoy our stay and while the negatives may look like a bigger list, it wasn't really an issue and more letting you know if the place may not be for you, I would recommend here to families and people I know