The Bucks Head

Staff was very rude asked us to sit outside after booking And said they would put the outside heater on as we had people with arthritis with us then after waiting 20 minutes for menus and for them to start the heaters they came out and said they couldn’t put the heaters on and then asked us to pay up front

We eagerly went for a Saturday lunch having had the food recommended by friends. All the food (soup, ham/egg/chips, pizzas) was very good however the experience was let down by the erratic service. We were initially only given one menu for the table and had to ask for one each. The food came quickly - too quickly - we hadn't finished our starters when two of the main meals came and then the other two main meals came sometime later after we chased for them. Ambience was nice although could have been improved by lighting the real fire. Hopefully this was just an off day and we will try again but will expect much better service next time.

Where to begin? The visit at The Buck's Head, managed by the lovely Liam, was one of those formative experiences that sets a new standard for any future trip. The food was very good, the rooms were neat and thematic, but the service! The service was phenomenal. It has been one of the primary talking points for all of our family when we retell the story of our adventure to England (coming from Sweden). On our trip we went along the South Downs Way and stayed in different places throughout the rough week we were there. The Jolly Drover in Petersfield was very good as well, but it is the memories from The Buck's Head we will cherish most dearly. Thank you so much!

We stayed here one night whilst doing the South Downs Way. The room was great with a lovely big bath which was perfect after a long walk. We had a drink my the cozy fire. Had the most incredible sourdough pizza for dinner. All the staff were super friendly. Would definitely return

Stopped here for 1 night when we were walking the South Downs Way. We had a lovely room with a king size double bed , which was very comfortable after a long day walking. Dinner in the restaurant was good , we had sourdough pizzas cooked in the pubs pizza oven , that were excellent. Breakfast was fine , we had a cooked option , but could have done with some cereal, fruit or fruit juice ( this is only a minor point ! )The guy serving us breakfast willingly filled our flasks with fresh coffee , which was excellent when we stopped to drink it several hours later.We only stayed for one night as were continuing the walk the next day , but a very nice place to stay

On 4.4.24 I rang The Bucks Head ( I have a record of the call log still on my phone. I booked a table for 4 for Frid 19.4.24 at 19.30. I booked early as it was a celebration. We arrived at 19.25pm on the night to be told there was no record of our booking and it was suggested that we had rung their sister pub The Shoe Inn. I got out my phone and showed the staff the call log, date, time and direct No for The Bucks Head, they conceded it was correct. I even showed them the text I sent the other couple 2 mins after I had made the call, advising it was all booked. We asked if they could squeeze us in or re-arrange anything, we were just told there was nothing they could do, no offer of a drink while we re-grouped and rang other places or any type of solution or resolution. We sat in our car in the car park and rang a few places but as it was 1930 on a busy Friday night everywhere was booked. Absolutely disgusted with their staff who assured me it was booked then failed to log it on their system. Poor customer services on the night too, by the staff who didn't even try and resolve it or find a solution.