Beach Village at the Del, Lxr Hotels & Resorts

The property boasts a range of amenities such as pools, TVs, and a spa. Guests appreciate the comfortable beds and friendly staff. Its convenient location near the beach and local shops adds to its appeal.

I told myself not to do this for fear of being blackballed in the future but I look at the fact that I made the reservation in January and agreed to pay $1250 per night for this, that's what galls me. Multiple flight delays made us get to Coronado at 8:20 pm instead of mid-afternoon that day. I was determined to eat at Little Frenchies and we had to go there before we checked in. My husband got a call from the Beach Village....were we still coming? Yes. They informed us they were leaving (!) and we would have to go to the main hotel to get the keys...how's that for superior service? We pull up to the valet guys and they know nothing, try to open the trunk. Didn't want us to wait in the car. My husband had to explain he was just going in for keys. I stayed in the car. Finally out he comes. Some poor young man gets on a golf cart and we follow him to Beach Village....we have the same room we had last summer. He fumbles to get the locked gate open, admits he has only been over there one or two times, and never in the dark...and it is plenty dark. In we go and walk back and forth trying to find our room, we follow the sign and arrow to no avail. I remember it is at the end of a row, up a flight, there is zero elevator to our room....hence the need for the help...we are 75 with two suitcases. My husband finds the room! Room is nice, just like last summer. Whole village looks empty. Next night, we come back about 10 to see two male well dressed senior citizens fumbling to get in the gate. My husband lets them in, they look ok. We have no idea what to do with our car, no valet, no people. He didn't like the idea of leaving the key in it. He makes THREE phone calls on the valet phone there to the main hotel desk and supposedly somebody will come over to take care of our rental car. We wait. And wait. And wait. Somebody comes but it is to help the two men into their room. Finally I say, let's go to the room and call them and say to come to our room and get the car key. Someone does so. There is zero service and at what a price! Now it is 10:30 pm. I would like coffee. Thinking back to the previous visit, after we had visited our local friends and dined with them in town, I knew nothing in the area would be open so I called room service. There was none. Zero. No coffee. My husband sees the Nepresso machine. We have two at home. He gets it going and steps into the bathroom where I am doing something. He steps back into the little ante room to check on the coffee and it has overflowed the mug and is still coming out, it has flowed down the front of the row of drawers and is nearly to the carpet. He stands there shocked and I say, "pull that mug over and push the other one under it!" He does so. I taste the coffee and it is undrinkable, very thin. Pour it out and we spend time with a wash cloth cleaning the drawer fronts and interiors. Make another cup, this time watching for overflows. It is also super hot. Mugs

I would give this hotel 4 stars but there was no room service and that’s an issue for me. A hotel like this should have room service. And Netflix did not work. And no mini bar. Just 2 bottles of water and a coffee maker. Otherwise the property is quite nice, it’s quiet, and has lovely views. It is a walk to the hotel’s amenities. The spa was great. The shops are nice. The restaurants are good. But since we came for a work/hang out weekend… the lack of room service/drinks/snacks was a bummer. I would try staying at the main part of the hotel next time. At least you could run down and get something quick if you needed to.