SBH Costa Calma Palace Thalasso & Spa

Have to write and review such an amazing hotel & staff team. We didn’t book this hotel originally but were upgraded due to Crystal being partially renovated. Our experience at the Palace has been exceptional! Concierge desk are polite and welcoming! Room is super size and view is out of this world. Heated swimming pool is amazing! Food selection is vast, not too impressed with Vegan selection but there are a couple of choices nightly! Fresh veggies & fruit galore! Cannot fault it here! Exceptional value for money!

Just returned from 10 perfect days, lovely warm heated large pool, 25 degrees with just a slight breeze which was badly needed (as it was too hot on our balcony sun beds, but they would be perfect if it was windy), great food, nice clientel (99% German) and staff, lots of sun beds, amazing beach for long walks and a few beach bars. We go to the canaries every feb and this was possibly the best in the last 20 years. Very quiet at night as not much in the area but that was fine for us, may not suit others however. I wish I had found this hotel sooner, total relaxation with amazing weather and view and reasonably priced.

Quite a disappointing experience- NOT a family hotel, even though pools are supposedly designed for fun. No balls,, no snorkels or goggles, essentially, no fun. The hotel guests are mainly German and over 50. Two Germans screamed at us because we were enjoying a family conversation with our well behaved grandchildren- we were told to ‘silence’! - so don’t bring your children here if you want them to enjoy themselves. Rooms are very dated. We paid extra for a superior deluxe with sea view. However our daughters rooms were identical with exactly the same view but they paid less.The hotel is very ‘tired’ and in places desperate for attention. In our room the bathroom tile grout was awful and shower gel dispenser hanging off the wall. Air conditioning pushed out only warm air and the fan clicked constantly. The refrigerator was barely cold. With the exception of one or two, the staff seem tired, over worked and generally miserable. Pick your time for breakfast as when busy the staff just can’t keep up, we felt sorry for them as there just weren’t enough of them and some of the guests were quite rude - no wonder the staff aren’t happy. You can’t pay for anything in the hotel with card payments - it’s cash or on your room. The beach is lovely but you do have to pay for the loungers which we didn’t mind. The beach bar is great food. Search out the nice restaurants close by: Manama, Asia Garden and 555 are great. Don’t go to ‘China Town’ it was awful. Sorry to say we wouldn’t return to Costa Calma Palace. They should definitely advertise as family ‘unfriendly’ or German adults only. Hope this helps other families considering booking as we don’t usually do reviews

So once it was a palace, but not anymore... The most beautiful in this hotel is the ocean and nothing more. The beach is really wide and beautiful, though I wasn't lucky with the weather. It was very windy with less sun and few days in a row the sand from Sahara was blowing so much that everything was covered in a some king of fog. The hotel is old, the bed, the whole furniture and bathroom is from the beginning of 2000. Breakfast and dinner was good, but pretty often fish and meat were too salty. The guests are allowed to have a dinner from 17:30 till 19:00 and from 19:30 till 21:00. During the check-in you will be informed on your dinner time. Some entertainment are held evenings, during dinner and 2nd part after the dinner. You aren"t able to have a walk on the beach evening as there"s just 0 which is disappointing. The hotel is probably the best for seniors, calm with no stress.I can't recommend it, unfortunately.

Certainly not the preferred solution but in Fuerteventura they are all large buildings, eco-monsters that overlook the beaches and unload tourists with big bellies as if they were on a cruise and getting off transatlantic ships. Population is 95% German and over seventy. Opulent breakfast and dinner with good choice; very busy buffet place despite the two dinner shifts. Fortunately the turnout is Teutonic style, noisy and congested but not chaotic as it would be if they were Italian or Spanish. Clean and functional rooms, we had a sea view and in fact we were in the front row downwind. In essence, although we avoid such structures like garlic, on this island there is no choice and this is an excellent compromise. The cost is also competitive compared to others there, even from the same SBH chain. The waitress Daiana particularly, and the receptionists, are very careful and very friendly. Also che chefs. Compliments to the staff !