SBH Costa Calma Beach Resort Hotel

Honest review. I wish I didn’t have to be this honest. Please avoid this hotel. We are here currently and I couldn’t be more disappointed. The hotel itself is highly run down. Broken tables, chairs. The whole place is falling apart. Upon arrival we had to wait 2 hours after check in time due to the room not being ready. The room itself was absolutely disgusting- the amount of bites myself, husband and children have is worrying. We did ask to switch rooms with the amount of bugs and cockroaches coming from under the bed- but the hotel stated that they were at full capacity. I wish we never booked here but we’re trying to make the most of it for the children. I can’t wait to get home. Do not BOOK!!!

To start with, the entire hotel is falling apart and nothing is being restored at all. This hotel looks like it was pure luxury 20 years ago, but nothing has been done or changed since then. The rooms are not clean. When we moved a sofa on the 1st day, there was a big dead cockroach under it. Also, the walls, especially in the bathroom, are full of dead mosquitoes. The 2nd night our room en my parents room was robbed, they took a total of about €450 in cash. I reported this to reception, who called the police. The police didn't come, we had to go to the police ourselves. But the police office was closed half of the time, when it was open there was nobody around who talks a little bit of English. The hotel itself and the manager did not do anything against the robbery, did not help us and did not do anything in return for us. Apparently this was quite normal for them. hey only checked the doors with their card reader. They let me take a look at the data of the card reader, there I saw that somebody checked in into 1 of our rooms at 8.15 PM, ‘with our own card’. But we were downstairs between 7.00 PM and 09.00 PM, so that was impossible. After 8.15 PM, there was a gap between 8.15 PM and 09.00 AM in their data, which was impossible too. So surely somebody manipulated the security system, but they didn't do anything about that either, they only told us they don't understand how it was possible. So needless to say, we did not feel comfortable anymore in this strange hotel in a strange neighborhood. The outside of the hotel, pools and so on, are reasonably OK, apart from the sun beds that should have been replaced 10 years ago. The food is the same daily but not bad. Everyday you have to wait 5 minutes in a queue for a coffee, the coffee corner smells really really bad. Summary: don't come here. This place is not safe because the hotel is old and not maintained and they manipulate the security system. This is the worst hotel I have ever been.

Be Careful what you get!!! Booked this Hotel but got put in the Nalitus Hotel next door that they apparently own. It’s a dump have a concrete balcony overlooking a road the curtains are hanging down very tired. However Costa Calma Beach is very nice. If I knew I was going to be put in this hole I would never have booked it. Reception doesn’t see what the problem is!! Photos will follow our room is the one on the right I think. Avoid this place at all costs. Not looking forward to spending another 10 nights here and that’s for sure. Was supposed to be a relaxing holiday for my Sister and myself following a horrendous year. All I can say is this is like a nightmare from hell.

I love this place. Plenty of room to spread out around the pools and on the hotel's section of beach. Travelling solo, I feel very safe and totally invisible to other families and couples which doesn't make me feel uncomfortable being on my own and I keep returning simply for this reason. I thought the food was not as good as last year but was still plentiful and edible. Rooms and balconies are spacious and very clean, plenty of hot water and a mini fridge to keep your drinks cool. Only one negative, I thought the snack bar needed to be improved on bar service, clearing of tables and not loud music with staff shouting to be heard. I will return again next year!

We are still in this hotel. I am very happy that i didn't listen the bad reviews and we choose this hotel for our holidays. The food is very good, lots of choices for everyone. Rooms cleaned every day,great service, everyone helpful. Its 4 more days and i would love to stay longer. I hope i can come here again