HD Beach Resort

Maria is a fantastic representative of the hotel staff she’s always showed excellent service. The hotel has a great service as a whole. But Maria always goes out of her way to meet the customer demands. As been on reception she goes above and beyond.

Very much enjoyed our stay here. We were upgraded so that was an added bonus, room was very nice, big comfy bed, lovely big sun beds on our private balcony and great bathroom/shower. Food was very good, so much choice, drinks and entertainment was great. Would definitely recommend. Staff were extremely friendly, special shout out to Emiles in the restaurant.

Wonderful hotel. Our Emblem room had everything we needed, and more. Very comfy, huge bed. Staff are so helpful and friendly. Drinks package on Emblem is excellent. Good choice of food and drinks in restaurant. Emblem breakfast is lovely too.

Great holiday. From arriving to leaving everything went smoothly. TUI had given me a private taxi so from landing to arriving at HD Beach Resort only took 40 mins. TUI rep at hotel, Marie, was extremely friendly and helpful. All the staff at the hotel were also so friendly and helpful, nothing was any bother for them. The hotel is getting a refurb so obviously some things are a little bit dated, but I would still go back as is. I stayed in room 251 which was a really nice room, it looked out the back of the hotel. Great shower and very comfortable bed. I was all inclusive and there was still a really good selection of drinks. The food was also good, something for everyone. Plenty of sun loungers. I was there from 25th January and we had a couple of cloudy days, but still had a great time. Would definitely return

We stayed at HD Beach Resort in January and had a mixed experience. Positives: * Brilliant Location: The location is outstanding, the local beachfront is full of stops, restaurants, bars and market stalls. * Delicious Food: The food was a highlight. It was consistently fresh, hot, and offered a good variety of choices. * Excellent Drinks: The all-inclusive drinks selection was impressive. * Great staff: Some of the staff at the hotel were amazing including waiters and waitresses, receptionist when we were leaving and the bar manager. Negatives: * Fly Issue: Unfortunately, our downstairs room was plagued by flies, likely due to inadequate airing out since the previous guests. While the hotel sent a fumigator and tried to address the issue, it wasn't resolved during our stay. * Reception on arrival: When we arrived, early at approx 1pm. We were greeted by a less then helpful receptionist. His manner and mannerisms were rather rude and quite unhelpful. He didn't explain the towel system correctly which a heads up is 20 euro deposit for 1 towel. We were told it was 20 euros full stop. * Still pending a much needed refurb: Not the worst by any stretch but is looking quite tired and could make itself a 5 star with a good refurb and modernization. At the minute starting to creep into the 3 star zone. Overall: While the food and drinks were fantastic, the fly issue significantly impacted our enjoyment. The hotel's efforts to rectify the situation were appreciated, but ultimately unsuccessful. We have since received compensation for the inconvenience. Recommendation: I would recommend HD Beach Resort with the caveat that guests should carefully inspect their rooms upon arrival and immediately report any issues.

The staff at this hotel were all, without exception, friendly and professional. The reception staff provided excellent information at check-in and the glass of cava is a lovely touch. We had an Emblem room, which was well worth the additional money. The room was a fantastic size, with a huge bathroom with a double sink and walk-in shower. The room was kept spotlessly clean. We used the Emblem breakfast room every morning, where we could choose from a wide range of cooked dishes and help ourselves to a range of cereals, yogurt, fresh fruit, cold meats and cheese. Emma, who served us, was very friendly and provided a very professional service. There was a wide selection of food in the buffet restaurant and there was always something for everyone. We were there for two weeks and managed to eat something different at every mealtime. We ate in the Italian restaurant on two occasions and were very pleased with both the service and the food. The server in this restaurant was very friendly and provide an excellent service. There was a vast selection of drinks available at all the bars and it is worth paying the extra for the Emblem choice of drinks. The communal areas were kept spotlessly clean. The hotel was in a beautiful location at the quiet end of Costa Teguise. The hotel is closing soon for refurbishment which will only make it better. We would certainly recommend a stay here.