honestxreviews
January 14, 2025
This hotel is lovely for a relaxing stay. If you just want pool and drinks and a good location, I’d definitely recommend here. But, if you’d like to go to the toilet in peace, be communicated with, then please I don’t recommend. Unsure if there’s much point to my review as most of their replies to people sound the same The pool is beautiful and spacious as well as a little waterpark for kids which is fantastic. This hotel seems amazing for children but as a couple it’s only a place you’d go to touch base and have a swim, there’s not much happening around. It has an entertainment programme though I expected way more announcements because there’s lots of stuff that’s supposed to happen in the day with adults and children but I never heard either. Neither when we arrived did we even get told about it. It’s clean. Cleaners come in regularly. There’s entertainment in the evenings in their own little theatre which I thought was great and looked great and the restaurant area is nice and clean. But, their public toilets don’t LOCK! So in one instance, I was doing what one does, and the cleaner comes in and YANKS my door open. Probably not expecting anyone to be in there, and she looked so cross like I didn’t lock it, but I DID, she just pulled so hard and it’s a weak lock. Then I second guessed myself and thought, maybe I didn’t lock it. Later that day I go into the outdoor public toilets and I make sure I lock it, I even pull it a bit to see. But then a lady who I knew from making friends around the pool opened it on me. I was so embarrassed. She also agreed that the locks don’t work. This time I left the toilet as quick as I could, basically in tears because as a woman, you need privacy, especially at certain times of the month and I couldn’t do what I needed to do. I tried again, this time being a contortionist and having to hold the handle while trying to do what ladies have to do. Yet again it got pulled open but I had to yank it back and apologise and they did too. I was so cross at that point I put a complaint in. I’ve heard nothing back from them. Then we got put in the first door of the corridor. It was so loud. We barely slept. Every morning the person above us, sounded like they were moving furniture and hitting the walls with sticks. We would wake up so much during the night. But, we had a good deal, a good price so we put up with it. Then we found out we had to pay for our safe. I’ve never had to do that, maybe this is me over reacting. But I thought it was a ridiculous price. Every hotel I’ve ever been to, budget or not, has not charged me for the security of my own hotel room. The room we got put in was so outdated. Do not be fooled by the photos on love holidays, they put the beautiful rooms first (obviously) but look at the rooms you might actually get, it’s got furniture made out of bamboo, the cupboard door was hanging off. It was dull. Happily, we got a lovely like front garden bit which was really nice. Upon checking in, the we