Guest User
February 2, 2025
We booked a three-day training session for a team of 12 at Novotel in Benin, including accommodation for my support team of three. While the overall experience was satisfactory, there was a frustrating issue with the hotel’s fitness facilities that business travelers should be aware of. For fitness enthusiasts, particularly those with an early morning workout routine, this hotel may not be the best choice. The fitness center opens at 7am and I am not certain what time the pool opens! The timing seems to depend on whenever the pool maintenance man finishes his duties—rather than a clear, guest-friendly schedule. As a business executive with a tight itinerary, I found this quite inconvenient. Despite inquiries, the reception staff and the pool attendant gave conflicting information, making it impossible to plan accordingly. I would have expected a hotel of this caliber to accommodate its guests’ needs rather than requiring guests to adjust to the hotel’s operational preferences. If you have a flexible schedule, this may not be a dealbreaker, but for those who rely on an 6am early morning workout, it’s something to consider before booking.