Iberostar Cozumel
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Iberostar Cozumel

No. 4 of Cultural Hotels in Quintana Roo
Carr. Costera Sur Km. 17 782, Cozumel, Quintana Roo, 77600, Mexico
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hotel overview picture
Highlights
Ideal location
Free parking
Lots to do
Delicious breakfast
Great views
Amenities
Restaurant
Outdoor swimming pool
Diving
Sauna
Spa
Massage room
Gym
Public parkingFree
All amenities
Property Description
No description for the hotel available
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8.8/10
Very Good
Cleanliness8.8
Amenities8.8
Location8.8
Service8.8
All 100 reviews
Surroundings
Airport: Cozumel International Airport
(19.7 km)
Landmarks: Dressel Divers Cozumel/ Dive Shop - Dive Center
(330m)
Landmarks: Palm Beach Punta Francesa
(510m)
Landmarks: Pro Dive International Occidental Cozumel
(760m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

7

Suite

1 King bed
Has window
Non-smoking
Minibar
Blackout curtains
Bedding: Blanket or quilt
Towels
Room Details
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9

Premium Double Room with Ocean View

1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Double Premium Tropical View

Has window
Non-smoking
Room Details
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Premium Double Room

Has window
Non-smoking
Room Details
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7

Ocean Front Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Room With Two Double Beds

2 Double bed
Has window
Non-smoking
Room Details
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7

Premium Double Room

1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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6

Premium Room (Tropical View)

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Two-Bedroom Family Room

2 Double bed
Has window
Non-smoking
Room Details
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6

Premium Room (Pure Wellness)

2 Double bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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7

Double Premium near Pool

2 Double bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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King Room

1 King bed
Has window
Non-smoking
Room Details
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Guest Reviews

8.8/10
Very Good
100 reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Cozumel
Most Mentioned
Review summary
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Staff and Service: The staff is frequently described as friendly and accommodating, contributing to a welcoming atmosphere. Guests appreciate the hospitality and the effort to make their stay enjoyable.
L‍a‍u‍r‍a‍ ‍J‍a‍n‍e
August 17, 2025
Food options were great. The room and bed were comfortable. The staff are very nice, helpful amd friendly.
B‍a‍r‍b‍a‍r‍a
August 10, 2025
Food was terrible - same options every single Day and each restaurant Not a lot of gluten free option
J‍e‍f‍f‍r‍y
August 11, 2025
Everything was amazing. Made friends with one of the staff in the gym named Gerry. He was very friendly as was all the staff. Food was amazing. Property and room was very clean.
H‍e‍l‍m‍y‍s
August 5, 2025
More Dinning options are needed at the resort. Some updates to the rooms are also needed specifically in the bathroom.
B‍r‍y‍a‍n‍ ‍K‍e‍i‍t‍h
August 4, 2025
The entertainment staff makes this a great place to stay, with activities at the pool and beach throughout the day and the nightly shows. The entire staff is awesome.
A‍m‍i‍e
August 1, 2025
They charge for basic water activies which no other all inclusive has done. The beach is nice with lots of chairs but they were very dirty and you cannot access the water very well because it is very rocky. The staff was nice and the beds were very comfy. The drinks were very good, much better than most all inclusives. The buffet was the best option for meals, which shouldnt be the case especially for an iberostar. This resort was okay for a short getaway but it was lacking in mant ways.
M‍i‍c‍h‍e‍l‍l‍e
July 29, 2025
Beautiful tropical jungle property. The staff is hardworking and friendly. Buffet & smokehouse are great, entertainment throughout the day & wildlife is abundant. Rooms are quirky & small but each have a porch/balcony with nice hammock. The beach is rocky so bring water shoes. The location is far from town but close to dive/snorkel spots. Mainly families, divers & couples staying here but be aware they do offer day passes to cruisers. We enjoyed our stay
A‍a‍r‍o‍n
July 20, 2025
Rooms very clean. Comfortable beds. Lots of hot water, food was pretty good but we won’t go back because restaurants are not air conditioned

Services & Amenities

Restaurant
Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1999
  • Number of Rooms: 20
Phone:+52-9878729900
Email:cozrp1@iberostar.com
No description for the hotel available

Frequently Asked Questions

What are the check-in and check-out times at Iberostar Cozumel?

Check-in time at Iberostar Cozumel starts at 15:00, and check-out time is by 12:00.

Does Iberostar Cozumel have a pool?

Yes, Iberostar Cozumel has a swimming pool for guests.

Are pets allowed at Iberostar Cozumel?

No, pets are not allowed at Iberostar Cozumel.

How much does it cost to stay at Iberostar Cozumel?

Room prices at Iberostar Cozumel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Iberostar Cozumel from the nearest airport?

The nearest airport is Cozumel International Airport, located about 29 mins from hotel by car (19.7 km) away.

What’s the cancellation policy at Iberostar Cozumel?

The cancellation policy at Iberostar Cozumel depends on your room type and booking terms.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport19.68KM
Average Price FromAED2063
Hotel Star Rating4