Ramada by Wyndham Cranbrook

The staff were doing their jobs as best they can. Was given a room on the 2nd floor. No elevator!! If you need extra towels you have to get it yourself from the reception desk. There was a broken pavement at the entrance to the hotel.

Hotel is a little dated. Microwave is in a place where one must bend down or kneel on floor. Water in hot tub looked murky. Staff is very friendly and accommodating.

Older hotel needing updating. A few things have been updated but not enough to feel like it was worth the cost. Dark rooms. The hot tub water was yellow. Gross. Water slide was fun. Breakfast was untidy. The waffle batter was separated and gunky. Not appetizing. Front staff were great. It was clean ish. But could use touch up paint and easy updates like lighting and new switches. Rooms were v small with stained carpets and dingy old table/chairs. Would have looked better omitting the chair and scratched table. Unfortunate because staff were great.

The facility smells like a very strong vomit smell. The pool was disgusting. When concerns were brought up to staff, they immediately got defensive and started yelling and denying the state of the property. This place need to be shut down.

Breajfast Just one note about the breakfast. It was well supplied but the food warmers were not keeping the food hot. Assuming this would be a food safety issue. The eggs, sausages-and potatoes were cold.

Not bad, not good It wasn't anything special or amazing. Breakfast looked nasty but my kids ate cereal. The pool was fine... but smelled funny and there was definitely mould on the ceiling. I wouldnt stay here again but before arrival i did try cancelling based on reviews, and it wasnt *that* bad.