Magnuson Hotel Creston

Convenient location near amenities and grocery stores. Friendly, attentive staff. Comfortable, well-maintained beds contribute to a pleasant stay.

The manager, Daniel (Dan), went out of his way to retrieve my lost backpack. It was left on his property on a lawn chair. He and his work mate displayed qualities that brought me to tears. His honesty, integrity and work ethic was AMAZING and I am very grateful to have met him. Dan is a true blessing to me because the contents of my backpack are not replaceable. The stress of losing something so important was all worth it so I got the chance to meet such an honest, beautiful soul. Thank you Dan

A few weeks ago I was driving home from the Okanagan and it was getting late so I decided to stay in Creston for one night before I continued home. A friend of mine who lives in Creston recommended that I stay at the Magnuson. So I did. They had a king room available which was perfect so I booked and stayed the night. At approximately 1130 I woke up to use the washroom as I walked to the bathroom I noticed that my floor was wet. Upon further investigation I realized that there was a leak in the roof that was dripping down between the bed and the TV. I knew the office was closed but when I phoned the fella from the front desk answer the phone. I explained to him that the roof was leaking and I wondered if I should be concerned. He expressed to me that it should be structurally sound but if I wanted to move he would try to find me a room. I asked him to get me another room and thankfully the room next door was open, although it was not a king. He just handed me the key and said he would leave a message for the people in the morning. So at 11:30 PM I was moving all my stuff into the room next to me with no help from anyone. I slept quite comfortably in my new room and headed out in the morning. Before I left I stopped in at the front desk but there was no one there to speak to so as I drove away I made a phone call and express how disappointed I was that they never offered me anything such as a discount or a room for another night because of everything I went through. The man who answered the phone said he would speak to his partner or the other manager and let me know. I left them a phone number and they had my email on file. I expressed to them that I would like to hear from them regarding what happened and what they could possibly do for me or give me some type of break as I paid full price for that room that night. I have yet to receive any call or email. It was very disappointing as it is a cute motel in a great location but I'll never stay there again.