Pettifers Freehouse Hotel

Guests praise the exceptional cleanliness and spacious, cozy rooms. The friendly staff provide outstanding service. Breakfast receives high praise for its delicious variety and vegetarian options.

I want to start by saying that the welcome we received from all of the staff was wonderful. A personal experience and nothing was too much trouble - a really hospitable service that couldn’t be faltered and that you don’t get in many hotels/guest houses. We stayed in the family room which was extremely dated - however I can see past decor and design. The room and bathroom needed A LOT of TLC. The carpets were stained, the bath sealant was hanging off, dusty and rusty towel rail, no blind to the bathroom window etc. In a family room, water would have been welcomed as the children don’t drink tea and coffee. We did however ask at the bar and they quickly accommodated. Our neighbours beneath us kept us awake and woke us up early - not the hotels issue at all but awareness of how thin the walls are and some earplugs might be helpful here. We enjoyed the food in the Indian restaurant and again, staff were exceptional. Breakfast was a disappointment unfortunately and we ended up going elsewhere for breakfast on the last day of our weekend. Ingredients used appeared to be cheap (pale strawberry jam with not a sniff of a strawberry, the thinnest bread, watery yoghurt). The children enjoyed the cooked breakfast but it left a lot of grease on the plate. Unfortunately we would not make a return visit but know that with a little investment this place could be a real gem.

Nicely situated for the Cotswold Airport. Good comfortable (single) room. Nice to see lots of electric plugs. No problem to charge up all your devices. Good breakfast. Very friendly staff. Not suitable for persons of reduced ability. Steep stairs to the rooms and steps everywhere.