Guest User
November 19, 2024
Fraud and theft at Econolodge at Cuba , NY , USA. We did not have a reservation, we pulled off I-86 , on Nov 3, 2024 around 10pm and ask for a single kind bed room. Checked in, got a room key. Entered room with our key, and discovered someone already in the room. Went back to desk, they apologized, and gave us a new room, 2 queen beds. Shower had mold, toilet was shimmed up on a piece of wood, and there was an odor in the room. We stayed as it was late and had a long day ahead of us.