Duy Long Hotel

Pros: - The hotel has a very large yard, suitable for families traveling by car, with parking for several cars. There is also a basement for motorbikes. - Quite close to the center (about 3km or less) - The road is quite wide and quiet - Friendly, enthusiastic staff - New, clean rooms, clean toilets - Next to the headquarters, so you can rest assured about security - Two frontages, Trieu Viet Vuong and Ngo Thi Sy - Next to it are many cheap and delicious restaurants, I recommend the banh can restaurant on Ngo Thi Sy street, about 20m away Cons: - If you don't close the door, the noise from the cars outside will be quite loud - Each room only has one card, a bit inconvenient to get in and out if someone wants to stay home, someone wants to go out - I booked two rooms, a double room at Trip and the remaining room 4 on another site. Room 4 is quite spacious and comfortable. The double room is a bit narrow, and some rooms have blocked views (not mine but I saw the room next door had a wall view)

I recently stayed at Duy Long hotel and unfortunately, I had a less than satisfactory experience. The hotel itself was fine, but the customer service was disappointing. When checking out, I was asked by the manager to pay for the bed sheet because of a small stain on it. I explained that it was just a small, accidental stain that did not affect the quality or cleanliness of the bed sheet, but they still insisted that I pay. The manager's approach was very rigid and unsympathetic, which made me even more frustrated. I have stayed at many other hotels before, and such small issues have never been an issue. It is disappointing that they chose to handle it this way instead of finding a more reasonable solution. I expected more from a hotel that advertises quality and hospitality. Unfortunately, I left feeling more frustrated than satisfied. I will not be returning and would advise anyone to think twice before booking a room here.