Guest User
September 1, 2024
This B&B has clean rooms, and the brand of toiletries is quite high-end. However, the only drawback is the laundry service. It would be better if it could be improved.
One of the reasons I originally chose this B&B was that it had free laundry service, but I didn’t know that this service was a nightmare! First of all, the owner of the B&B did not explain that the laundry service has a time limit, because you have to go through a staircase to the balcony to dry clothes, which will make noise to the room downstairs, so you can't go too late or too early. As a result, when we went to the balcony to pick up clothes at 9 o'clock in the morning, the boss scolded us for waking up the tenants in the room below the balcony just because we walked up the stairs once. In fact, 9 a.m. is not too early! The boss shouldn’t scold the customers for this!
The boss should consider posting a sign on the stairs to explain the use time of the balcony and stairs so that all guests understand the rules. Otherwise, they must communicate with all guests and improve services! The design of the stairs leading to the balcony should also be improved!
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