Guest User
February 13, 2024
Service: There is nothing to say about the service attitude. If you ask any questions at the front desk, you will get a timely response, and everything that can be solved will be solved as much as possible. This makes us feel safe during our stay.
Environment: It's a very new and clean hotel. The room is quite spacious. There are pothos inside and no formaldehyde. This is much better for customers' health than some places. The location of the hotel is also good. It is opposite Dali University. You can see Cangshan Mountain from one side of the room and Erhai Lake from the other side. You can see the sunrise at 8 o'clock in the morning, which is very comfortable.
Hygiene: There is no problem with hygiene, but I don’t know why the cleaning during the day during the extended stay only added disposable supplies and water, without making the bed and washing cups. I don’t know if the toilet was flushed, but the towel on the floor mat was not replaced. .
Facilities: There are quite a few charging ports, the air conditioning is powerful, and hand sanitizer is not available in many other hotel apartments. It still pays attention to some hygienic details. However, there is scale in the kettle that has not been cleaned. The water in the shower is not very hot. It is still very cold to take a bath in winter and spring. I don’t know if it is because of the use of solar energy here, but the weather is good these days. It should be better to use solar water for hot water. It was sufficient, but the bath water in both rooms was relatively cold. I asked the front desk and they responded promptly, but there seemed to be no solution.
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