Shilily Hotels in Dali

The hotel is in great location and the room has great view with a very comfortable bathroom layout (very spacious). The only thing is that the staff at check in and check out took our money. We booked 3 rooms in total and we paid in full at check in. Despite payment with credit card, the staff asked each of us to pay extra RMN1000 per room as a deposit in cash. At check out, no damage was found and they returned our deposit but all the 3 rooms only got RMB900 back. The staff could not speak English and even we could speak a little Chinese, the communication and the explanation is not understandable why we were deducted RMB100 per room total of RMB300 on top of the full payment. Other hotels will just block the credit card as deposit which is standard but when I asked if they can just use credit card that we paid to block the deposit, they said it could not be done. Moreover, when we paid RMB3000 deposit for 3 rooms, we counted RMB100 x30 to the staff. The staff took the money to another location saying they had to use the machine to count, then she came back saying there was only RMB2900. I guess she also took another RMB100 from the cash deposit. (Check in time was on April 10 at 10.30pm and check out time was on April 12 at 9.40am)

The sea view is average, 60% of the sea view is blocked by the public terrace. The breakfast is really poor, but the Western restaurant on the third floor of the hotel is worth recommending, it is more affordable. The steak I ordered for more than 90 yuan was not very delicious, but other products were OK and the portion was large.

The hotel I stayed in this time can be said to have performed well in all aspects, which left a deep impression on me. Below I will share with you my evaluation of this five-star hotel. First of all, the location of the hotel is very superior and the transportation is convenient. It is located in the center of the city, very close to major attractions and business districts, within walking distance to the subway station, and very convenient for public transportation. This saves a lot of time and energy for us tourists. Secondly, the hotel's facilities and services are also impressive. The air conditioner in the room is very effective, the cooling effect is obvious and the noise is extremely low, allowing us to enjoy a comfortable accommodation experience in the hot summer. At the same time, the sound insulation effect of the hotel is also very good, even in the bustling city center, we can have a quiet night. In terms of sanitation, the hotel is kept very clean, whether it is the sanitation of the room or the sanitation of the public areas, it is very good. Our group is very satisfied with the sanitation of the hotel. In addition, the hotel also provides convenient parking services. Although the surrounding parking spaces are limited, the hotel still tries its best to meet our parking needs, so that we don't need to worry about parking problems. Last but not least, the hotel's network is very stable and fast, allowing us to easily complete work or enjoy entertainment while traveling. In general, the performance of this five-star hotel is very good. We are very satisfied in terms of location, facilities and services, and hygienic conditions. Therefore, I highly recommend everyone to stay in this hotel. Overall rating: five stars.

I have been serviced by Pullman Hotel in Dali for 2 nights. I am very impressed by the service of the staff, especially Mr. Edison. On the day I arrived, my luggage was broken. He was able to advise me where I could buy a new one, and he also took care of my luggage and brought it to my room when the room was ready. He always informed me and took good care of me. The other staffs were also very helpful. They are able to communicate with me well, and provided other services, such as breakfast, called a taxi to my destination, opened and shut the car's door for me. It showed a lot of care. I was very impressed. If I come to visit here again, I will definitely choose Pullman Hotel.

Our room is cosy and has a balcony that faces the lake and able to see the sun rise in autumn. The hotel has great photography setting for Instagram post. Breakfast is ok but staff is friendly and helpful that makes up for it.

The room looked great and was very comfortable. The location is near the ancient city. There are any places to eat nearby. The staff was very helpful. The tea they provide is also high quality. The only issue I have is with the TV. The box has a large selection of movies and TV series a la Netflix,however if you want to watch regular live TV , the box says that you have to pay. Note that the hotel is located in an alley off Yeyu Road and at first was hard to find.

Very nice B&B, the owner is very nice. Sleep is really the most important thing when you go out to play. I am more particular about my bed, but the mattress here is really comfortable, the bedding is also great, and the pillow height is just right. The room faces Erhai Lake, and you can see the sunrise when you open the curtains in the morning. The room is very clean and refreshing. The stay experience is very good. I will definitely come again next time!

Breakfast can be delivered to the room every day, which is very satisfying. The interior of the hotel is very beautiful, with small bridges and flowing water. I was worried that the sound insulation was not good and it would be noisy at night, but it was not at all, very quiet. The staff in the hotel are very nice and friendly, and will help with luggage.

The hotel staff was amazing and helpful! We even got to meet the owners and they were very welcoming. The beds, etc were clean and comfortable. They also have a place to do your own laundry, which was great!! They have beer and proper coffee ! My only complaint was that they need to change the photos on ctrip because there is no gym or pool table anymore. However, chillest and most comfortable place I’ve stayed at in awhile. I’ll definitely stay here again.