Guest User
May 20, 2024
The room was very poor and shabby! That’s not the point. The key issue is the standard room that was booked in advance online. After arriving at the front desk, the service staff said that it was the first order and the room could be upgraded for free. After scanning the QR code provided by the hotel staff, the computer confirmed that there were insufficient rooms. The staff gave The explanation was that the room was not cleaned, so we had to wait for a minute or twenty. We went to eat before we had eaten. It took almost half an hour before we returned to the hotel after eating. At this time, the hotel front desk staff still asked us to wait. They said we would have to wait ten or twenty minutes, so we thought there might be some difficulty so we waited patiently. After about ten minutes, another male waiter (it was two female waitresses at the beginning) came over and gave us the room card very politely. , took us into the elevator and went to room 210 on the second floor (the waitress seemed to say 60 or so at the time). When I opened the door, I saw that it was an ordinary standard room, not to mention it was dilapidated. I didn't understand why I went around in a circle. What does this mean? I was playing with people, and after walking around for a while I got tired, so I didn’t care about it anymore. I felt that I had to speak out about this and let everyone comment on it! I think this kind of service is extremely poor, please at least explain it! It’s hard to understand, so I can only comment so that others don’t be fooled by the good reviews.
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