Guest User
March 1, 2022
What about a bad experience in a hotel that is really very interesting for its structure. February, Sunday we arrive at the hotel welcomed by the girl at the reception. She assigns us the room and so far everything is perfect, she is super professional and very kind. The aftermath is a series of catastrophes one after the other. Very nice room, very large and apparently clean. Safari temperature 30 degrees, yellow water from the taps, broken toilet drain, television not working and to close the jacuzzi tub that cannot be used due to a broken drain. At this point I call the reception and we discover in spite of ourselves that the girl we met at the reception was the only one present as staff in the whole structure. So after a macaronic phone call, where he tried to explain how to solve our problems, he decided to go up to check what we were saying. Moral of the story instead of proposing a change of room tells us that basically the drain worked for her and therefore they could take a shower. Too bad I couldn't make use of the hot tub on a TV and didn't sleep as it was hot. To tell the truth, since we dined in the structure "as per package" to repay the inconvenience we were offered drinks, as if this could solve the matter. DON'T GO TO THIS PLACE These places hurt the whole tourism sector SUDDEN AMATEURS
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