Guest User
May 11, 2025
our room was booked a day with full payment , however when we reached the hotel after travelling 300 kilometres , the reception staffs were soo casual saying the rooms are not ready ..which is not acceptable at all , instead of getting the rooms ready they started explaining us the rules which was further more irritating. we were provided with 2 rooms initially and were told the 3rd room would be handed over in 10 mins which never happened and reception staff was not bothered , we had to again visit the reception for follow up and get the room key .
overall reception staffs are not worried about customers. no basic amenities in rooms were placed for which we had to follow up . no cleaning of the room the next day .very poor