Xiling Snow Mountain Maple Leaf Hotel

The heating is sufficient and the decoration is new. We also gave a buffet voucher on New Year's Eve. Although the buffet has a little variety, it is still enough to fill your stomach. I had a lot of fun in the snow mountain. I will come again next time.

In general, it's really bad. First of all, the day before check-in, I called the hotel in advance to ask if there is luggage check-in. The front desk said no. Then our family of 4 carried two 28-inch large suitcases. The process really took half of my life. Although there are transportation cable cars, there are many corridors that require stairs. We still have to go up. Each suitcase weighs dozens of kilograms. Then we arrived at the hotel and prepared to check in at the front desk at 11:40. The front desk staff said that there are only rooms below the 5th floor, and we need to take the stairs. If we need an elevator, we can check in at 2 o'clock. My husband and I heard that we must wait for the elevator if we have to take the stairs, so we said we would wait, and then went to check in the luggage. We asked the uncle if there is luggage check-in. The uncle gave me a phone number and said that if I needed to check in my luggage, I should call this number. Damn, I really wanted to swear at the front desk. After 2 o'clock, I checked in and the front desk gave me a room on the 3rd floor that required me to walk up the stairs. I couldn't help but swear at the front desk. The front desk who received me before didn't even give me a direct explanation. He just said that I didn't say anything and that was it. The other front desk said that our hotel doesn't have an elevator. Damn, I waited for several hours for this service. I never asked for an elevator. The front desk gave me a choice, so I chose the elevator to wait for the room. Then the front desk ignored me. 1,300 yuan a night, no service, walking up the stairs, and there were only two sets of toiletries in the room. It was really bad, very bad, and it couldn't be worse! Picture 1 is the phone number for the checked luggage. The service is very good. Picture 2 is the call I made to the hotel in advance.

The hair dryer is very outdated. You have to wait for it to cool down completely before you can use it again. The children can't take a shower after playing in the snow. The scale on the bathroom sink is very serious, which can be described as "dirty"! The room is not equipped with air conditioning, and it is too hot at night to keep the temperature constant. The front desk is lame. I found that there were not enough toiletries after skiing at night. I called 20 times before someone answered. The stairs are shabby, the tiles are broken and not repaired, and there is no elevator. You can only walk up the stairs with your luggage. The price-performance ratio is unexpectedly low. The room of more than 1,000 yuan is totally not worth it.

The best thing about this hotel is that it has hot water and floor heating 24 hours a day, but the decoration of the room is not proportional to the price. For a room that costs more than 1,000 yuan a night, the bathroom seems old, just like a guesthouse. I suggest renovating it.

The room is a bit crowded, the temperature control is comfortable and appropriate, the decoration materials are very low-quality and not environmentally friendly, the bathroom is not ventilated and smells bad, the drinking water provided feels of poor quality, the restaurant food is simple and rough, it is completely unlike the standard and service of a thousand yuan charge, it is a copycat and inferior

When traveling to the snow-capped mountains to the west in winter, staying in the mountains is a very wise choice. You can take the cable car and public transportation at the same time as tourists during peak periods. There are no crowds, no queues, and no need to wait outside in the cold wind! I am still very satisfied with the rooms at Maple Leaf Hotel. The rooms are clean and soundproofed. It is very comfortable to sleep at night. The floor heating is also good. Compared with other hotels on the mountain, the price/performance ratio is very high. The hotel entrance at night is really a paradise for children to play. The price of dinner is very affordable. Three meat dishes, one vegetable dish, one soup and one snack only cost over 200 yuan. The portions are quite large and the taste is good. The hotel also gave me a 50 yuan dinner coupon, which is really cheaper than anywhere else in the mountain. I recommend the boiled beef tenderloin and waxed beans. The steamed ones are also delicious. The children were full. I was very satisfied with this trip. I made a promise with my children to come back next year. I will definitely choose Maple Leaf Hotel again. I forgot to take a photo of the interior of the hotel, so I can only post a random photo for you to look at.