Dazhou Huayang Hotel (City Center Plaza Branch)

The hotel has convenient transportation, the lobby is simple and elegant; the room is spacious and comfortable, and the front desk is enthusiastic. I will come again next time!

I am still used to returning to Dazhou and staying in Huayang. Recently, there is a small problem that the underground parking lot is often empty and the attitude is not good. I miss the two big brothers in the past.

Facilities: Poor, carpet smells, basin leaks Service: Very poor 1. Parking management problem: There is a sign in front of the basement saying that the parking space is full, see Figure 1. I definitely didn't dare to go down to the basement rashly. There was no staff at the door, so I ran to ask the front desk. The front desk couldn't find anyone after calling, and couldn't confirm whether there were any parking spaces in the basement. They asked me to take the elevator to the basement to find someone. After finding someone, he calmly said: Just drive down directly. So I walked back to the ground along the driveway. 2. Old facilities: When I entered room 613, the carpet smelled. Considering that other rooms were probably similar, I endured it. I changed into pajamas and went to the bathroom, and found that there was a dripping leak under the basin. I called 6112. After a while, a female staff member came up, took a look and said that she would contact the engineering department. I waited and waited, and the door of the room was not closed. I told the engineering department that the staff would have to patrol the building once, and then the door was closed. After seeing it, the engineering department said that they could only make do with it. Angry, just stay for one night and make do? Are you a 4-star hotel? In addition to the previous parking problem, I asked for an upgrade to solve it. 3. Lack of service awareness, deceiving customers. After a while, the female staff member just now came and said that there were no rooms on the 6th floor, but there were two rooms on the 4th floor, and asked me to choose one. So I followed her to room 432, which did not have the peculiar smell of room 613. She said that this was an upgraded deluxe double room, and there was another room that was the same as what I booked. I believed what she said and told me to take this room. She actually said to go to the first floor to handle it. I thought she was going to use the room card of room 613 to make a new room for room 432, but the front desk actually gave me a new room card. Why can't I just give her the card in my hand, and have to go to the front desk? I got up in the morning and opened the curtains, and saw pictures 2 and 3. When checking out, I asked the front desk what room types 613 and 432 were, and the reply was that they were both business twin rooms. I asked what the picture was, and the answer was a warehouse. The behavior of the female staff member on the night of the 14th to deceive consumers was too bad, and the hotel's service was not worthy of 4 stars at all. It was my first time in Dazhou, and I had such a bad experience in selecting a hotel on Ctrip. The front desk also posted a note saying that they would give drinks to five-star customers. When I asked what they would give, they said Jiaduobao. Do you rely on this to get five-star reviews without considering how to improve the software and hardware of the service? Be ready to complain at any time 12345.

The room is clean and tidy, parking is convenient, there are many delicious foods around, the two front desk sisters are very nice, the breakfast is rich and the variety is much better than that of similar hotels.

First time staying here, I feel pretty good

Because there is no window, it is very stuffy inside, but the price is also very good. The room is very large. The only drawback is that the central air conditioning cannot ventilate. It is really stuffy. Next time, I will pay more for a normal room. The breakfast is great and rich.