Long-time Diamond member here, 950 nights, 9 yrs Diamond Status. Room was quiet. Slept well. Shower was warm with good shower head. Staff was friendly if somewhat not totally informed (more on that in a bit). Great location next to the racetrack and near the ocean. Interior area of the hotel is totally enclosed. Large jacuzzi- warm, not hot, water (I like that). Why 4-stars instead of 5? 1. Front check in area does not have a lot of room for parking your car. No parking spots in that area. You need to go behind the ticketed gate and park which is not near the entrance if there is no room. 2. Parking is $27/night, not cheap. You are not in downtown SD or near the airport. 3. Buffet breakfast is $25, not cheap, but a great breakfast. 4. Restaurant is definitely not cheap; but the salmon was awesome and well presented. 5. I needed to haul a lot of my stuff out of my car to my room b/c I was doing a 3-day event at the racetrack complex and did not want to leave my valuables in the car. B/c there was no room to leave my car parked. I could not take a dolly to my room, I had to park by my room. (My room was not near the front desk area, and that was on the opposite side of where I had to park.) There are 3 entrances besides the main west lobby- one in each direction. My room was on the north wall. I was told there was a ramp right by my room. Alas, the only ramp was on the south entrance. Stairs everywhere else. It took me six trips to get everything into my room from the car. This was particularly vexing b/c I had had knee surgery and am still learning how to walk. 6. The San Diego Padres were playing the Los Angeles Dodgers in a playoff series at this time. B/c the game was on Fox Sports 1, it was NOT available in the hotel room. However, it WAS available at the restaurant/bar where you could spend money. Come on, you can do better. One cable program for the entire hotel, ok? In reality, I would rate this 3-stars except the location and the quality of the food are excellent and parking is not cramped.
Excellent
121 Reviews