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Hotel preet palace is a 3 star hotel as per google. A brief review of my stay during 25th-26th february, 2024- positives: 1. The hotel is at a good location and well connected to nearby places of business and work. Shastri bhawan is approximately 5 km away (so that was convenient for me. 2. Hotel staff are quick to get things moving. They will help you with heavy luggage, punctual to get your room cleaned when called, etc. 3. Food was decent and quite delicious (except for the heavy quantity of oil perhaps, but that is a matter of perspective. 4. You will be provided with basic toiletries/items like clean towels, tooth brushes, paste, soap and shampoo. 5. Rooms were clean. Some good sport channels are available in televisions installed in their rooms. Negatives- 1. I had booked 3 ultra deluxe rooms. Payment for these rooms was greater than the normal deluxe rooms. However, irrespective of accepting the money for 3 such rooms, we were provided only 1 ultra deluxe, as they had sold the rest of the rooms. The management refused to do anything about the matter and were pretty casual when confronted. Felt cheated. 2. A second incident- had some work on the 26th, had asked the staff and reception to arrange for an early lunch (had conversation on 25th) which they had agreed to. However, on the 26th, when called to confirm the same, the person at the other end of the phone call declined stating lunch would only be possible to be delivered at 1 pm. That was okay. I cut the call and ordered lunch for my companions from a food delivery app. When went to the topmost floor to eat (at the restaurant under construction, encountered the same person who had committed to get our lunch delivered by 11:30 am. We were confronted on our purchase of food outside the hotel premises and refused cutlery. Had a beef wherein i stated the fact that someone from the hotel had only stated that an early lunch was not possible. He retorted that this person was new to work, etc. I failed to realize how that is my fault and after some further arguments were provided cutlery. 3. Service charge of 10 percent is levied on all food bills (can't be removed on request. 4. Food items listed on the hotel menu are quite expensive. 5. Wifi connectivity (hotel) is extremely poor.

Sangat bagus, resepsionis hotel ramah...

1. **Cleanliness:** The rooms were not cleaned properly. Incase complete then clean 2. **Amenities:** The TV was not working. 3. **Maintenance:** The bathroom window locks were faulty, and normal water supply was not maintained. 4. **Location:** The hotel is in a normal area with many food options available nearby. 5. **Suitability:** Despite these issues, the hotel is sufficient for friends, couples, and families given the cost of the rooms.

As a solo female traveller this was the perfect place to rest and have some quiet after 3 weeks of traveling round india. The manager and staff were polite and helpful. I stayed in the top room, so quite a climb but they were willing to help with my bags and at the end of a phone for whatever i needed. The bed was comfortable and soft, i had air conditioning which was a relief as the temperatures increased by the day. The shower did not work at the time but a facility for washing in a wet room suited my basic needs. I'm sure the other rooms were fine. I ordered a meal from their hotel menu which was lovely and reasonably priced. All in all a good safe place to stay for those needing a more calm environment. The main street markets were near and taxis and tuks available 24/7. It's not a posh perfect hotel. . But safe, comfortable and calm. Which for the solo traveler is important. I will stay again when coming back to india.

I had a fantastic stay! I have never tried a hostel while travelling before and was a little concerned about what the hygiene would look like when sharing my space with 3 other people, but the room was spotless, the staff were incredibly friendly and someone would pay a visit every few hours to ensure the dormitory and the washrooms were clean. The people running the place were great to talk to. I am a frequent traveller to Delhi and this place without a doubt will be my first choice from now on. I highly recommend this hostel for your next travel adventure.