Heritage Resort Shark Bay

Nice room, great location

We were a little disappointed that the room door wouldn’t shut without slamming it. The restaurant had a limited menu and several of the options were not available. They said that they were changing the menu but it seemed strange to doing it in the middle of the holidays. That said the bed was comfortable and large, there was plenty of space in the room and breakfast was reasonable.

Waited over an hour for our meal which was already to long.. but excited to be in shark bay with all the local seafood, especially the scallops.. my favourite seafood.. I ordered the scallop and prawn linguini.. delicious flavour, but disappointed with a total of 3/4 of a scallop (yes less than a single scallop!) and 6 prawns in my dish! For $34, this was way too much!! Front of house staff were great and apologetic and tried to compensate.. but Don’t like a restaurant that treats guests that way..

I read a lot of reviews. So we decided to stay here based on the promo and the 4 star rating. No way is this 4 star. We were in room 11 with a king bed and ocean view. The room was big and roomy. There was a king bed but it was oh so uncomfortable. The wifi was spasmodic. As for the door onto the tiny verandah you could hardly open it and it was a challenge to lock it too. There was no insect screen on the door so leaving it open for fresh air and no bugs was not an option. The balcony was real small. Parking was plentiful. The shelf in the bathroom fell off. The toilet had only 1 half flush function. The other side didn’t work. The shower was good though and there was a mini bar. We dined at the restaurant and wow was that different. We had 3 drinks each and they were the same but each time we were charged a different price - only found out about this when I checked my payment record. As for the food we had entrees of calamari- really nice and cheesy garlic bread - nice and tasty and lots of pieces. Our entrees had just arrived and our mains arrived 2 minutes later - sorry kitchen made a mistake we were told. Our mains were chicken Caesar salad. What a joke of a meal. In reality the mains were inedible. The biggest panko bread crumbed piece of chicken that had been cooked to death and was tasteless and we really needed a saw to cut it. There was 4 croutons and a smattering of cut lettuce. We found a small amount of Caesar dressing in a corner and this meal was also served with chips. We had paid for a cooked breakfast when we booked on line some time earlier but had to wait until 8am to get this as the chef didn’t start until 8am. We had poached eggs and bacon. Probably the best meal we had there. This place is old and really need some serious spending on it to make it 4 star.

Friendly staff, lovely room with a view, - had a top floor balcony room - room 28 spotlessly clean - lovely bathroom - would certainly recommend a visit