Guest User
November 26, 2023
This Ctrip agent is very bad! Failure to transfer the money to the hotel resulted in us being overcharged by the hotel for more than 1,000 yuan! After we looked at the bill and found out, he also said it was the hotel's problem. We called the hotel across the ocean, and the hotel clearly informed us that it had not received the room fee paid by the agent! It’s been over a month now and still no refund!
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