From the moment we arrived we were met with excellent service from the loveliest people. Starting at check in where we were sat down and offered a cold drink whist completing the check in process. Each party checking in all had their own host going through the same process so no queue. Our host then took us to our room in a buggy and made sure we were settled in. The water villa was huge, clean and amazing. We then ventured to the Dining room for something to eat where we were met by Hafiz, dining room manager. He gave us the warmest welcome and made us feel like we were the only guests dining there. Throughout the week he gave us the same welcome whenever we saw him and he remembered our names every time. Every single person working at the resort would say hello when we passed and it was without a doubt the friendliest and most welcoming place we have ever been. A few other names worthy of noting are: Tuhin at the Italian restaurant - exceptional service and another friendly welcome and Nuwan at the beach bar who was fantastic throughout our stay. He couldnt do enough for us and when I asked about a glass of port one evening he explained that this wasnt something they offered and he had never heard of it. He then grabbed a phone to google it and half an hour later he produced a bottle of Port. A top man indeed. The bicycles at the villa were really useful and enabled us to pop over to the neighbouring island to use all of the facilities there too. Both islands had a main dining room but we felt that the one on the main island catered more for the Asian market so lots of curries etc. The smaller dining room on the second island was better for the English palette and the setting there was first class. The beaches and pools were the best ive seen and there was no problem finding somewhere to sunbathe. In summary - the best holiday we have been on and the only place we would return to as we like trying new places. Also - a special mention to Melisa at Kenwood travel who arranged everything for us - made it a real pleasure dealing with her. Only negative - we arrived at Male airport after a 10 hour flight only to be told that we had to wait for 5 hours before the internal flight to Kooddoo island where we then got a speedboat to our resort which only took about 7 minutes. we basically lost a day in travelling but that was just bad luck with the timings.
Outstanding
44 Reviews