Diani Beach Hotels with Wi-Fi

The whole resort staff are very friendly and nice. The breakfast and dinner are really good with a wide variety of choices . However , the rooms and amenities need a bit of refurnishing as it starts to see slightly dated. The toilet needs to be cleaner as there seems to be some hard white spots appearing on the levers. The entertainment room also needs to be maintained. Overall , we still had a good stay nevertheless

The room facilities are old and the toilet is easily clogged. The swimming pool is not very clean. The advantages are that the beach is wide and beautiful, the price is cheap, and the cost performance is very high. The beach is full of crabs at night.

Great location right by the beach ...amazing staff at the reception when checking in . I especially loved the rooms, they are modern, clean and no mosquitoes. I would just recommend a little improvement at the restaurant section , our pizza wasn't nicely done , but then again the hotel.was.hosting dinners every night maybe the staff was tired . Otherwise it's a great hotel and the nights were always fun , child friendly and a great spot to have a good time

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not

Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.

long story. It suddenly rained heavily on the last night, and the whole room was covered with rainwater. All the things we put on the floor got wet, and the hair dryer was soaked in water within 1 centimeter. Then what did the hotel do? There are no measures except the innocuous sentence “I’m so sorry to hear that”. At our request, we were offered a 10% discount on in-store purchases???? To be honest, it would be better not to give this compensation at all. It’s just a few tens of yuan cheaper and still treated as a charity. Needless to say, the hotel environment is very beautiful, but the experience on the last night was really terrible. I will not choose it again.

The environment is good, the beach is right next to the hotel, the swimming pool is a little small, but it's OK, the service is good,

Clean, friendly and welcoming

Average hotel....since the first day of my arrival, neither the TV nor the WIFI worked in my room. Furthermore, the inside of my suitcase was soiled by a forgotten wet and dirty cleaning cloth from the maid. Every day I heard the hackneyed words ＜sorry＞ over and over again. In the end, I couldn't hear those words anymore. I left the Neptune Paradise with a big disappointment...

Three meals are good, the big bed room is not big, no extra bed, children can play on the beach, very close to the beach, the hotel location is very good, very close to Wu Kunda Airport, there is a shopping place nearby.