Coconuco Beach Palomino

The hotel is not far from Palomino. It is a very beautiful, well-kept complex. We had the "Casa dos", a large room in the main building (1st floor) with a large balcony. The room/bathroom were very good and clean. The facilities were rather poor. There was a fridge, but it was empty. The safe was broken, so you could only use the key. There was soap and shampoo, that was it. All the lights on our balcony were broken. The pool and whirlpool were great, the beach was fantastic. The staff were friendly. Special feature: There are several macaws and a toucan that live there freely, are tame and like to hang out at reception. Basically a wonderful place to relax and enjoy. The hotel works with "Tour Aventura Palomino", with whom we booked a few excursions. Big praise to the agency. They responded to individual requests, treated us excellently and the price was completely OK. All the excursions took longer than originally stated, which means: They took the time to make it nice for us. Thank you for that. Excursions included: quad biking, Cascadas de Quebrada Valencia and a horse riding trip. Unfortunately, there is also criticism: 1) We were there at a time when the hotel was almost empty. Nevertheless, you always have to wait forever for everything. The service is not up to scratch. 2) The food is not appropriate for a hotel like this, the so-called breakfast buffet does not deserve the name. There are four types of eggs, some fruit, coffee, cocoa, juice, cereal, a bit of bread and jam. That's it. It was like that the whole time. The only variations are the types of fruit and juice. The food on the menu sounds good, but is mostly over-seasoned and not particularly good. A shame. 3) A no-go for me is the watered-down cocktails. They absolutely avoid making you wait for the cocktails. They always bring them. The reason is simple: instead of alcohol, they mix in loads of lemon juice. A certain system is evident. The mojitos were good at first, but got blander each time. Conclusion: The complex is great, the surroundings are even better. The beach is beautiful and you can walk along the beach to Palomino (I would recommend this to everyone and also to see Palomino). We were there for a week and that is definitely too long. The hotel seems to be designed for guests to only stay one or two nights. Then the bad food is not that noticeable. Personally, I think it's a shame and therefore I'm torn between satisfactory and good. The hotel has a lot of potential. Everything that is needed is there. If the service and food were adapted accordingly, it would be highly recommended and a real alternative to the typical tourist places like Santa Marta, Cartagena, etc.