Hyatt Regency Dongguan
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Dongguan

Hyatt Regency Dongguan

No.2 of Gourmet Hotels in Dongguan
Qinyuan Road, Central Area, Dalang Town, Dongguan, Guangdong, 523808, China
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Hyatt Regency Dongguan (Dongguan Songshanhu Kaiyue Jiudian), the first five-star hotel in the Pearl River Delta, is nestled on the picturesque Songshan Lake amidst lush lychee orchards. With easy access to Shenzhen, Guangzhou and Hong Kong, this Dongguan hotel is truly an oasis of serenity. Show More
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hotel overview picture
Last booked 1 hr ago
China travel essentials
Superb views
Varied breakfast
Most card payments accepted
Easy to reach
Airport drop-off available
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Amenities
Taxi booking service
Languages spoken at front desk
Priority airport pick-up
Priority airport drop-off
Station drop-off service
Station pick-up service
Water slide
Tennis court
All Amenities
Property Description
Hyatt Regency Dongguan (Dongguan Songshanhu Kaiyue Jiudian), the first five-star hotel in the Pearl River Delta, is nestled on the picturesque Songshan Lake amidst lush lychee orchards. With easy access to Shenzhen, Guangzhou and Hong Kong, this Dongguan hotel is truly an oasis of serenity.
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4.6/5
Very Good
Large hotel by the lake. Good facilities including indoor swimming pool.
All 1,481 Reviews
Surroundings
Airport: Shenzhen Bao'an International Airport
(49.6 km)
Train: Songshanhu North Railway Station
(6.8 km)
Train: Zhangmutou Railway Station
(24.9 km)
Landmarks: Songshan Lake Wangye Museum
(940m)
Landmarks: Songshan Lake Park
(1.1 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Presidential Suite
9

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
780m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Regency Lake-view Twin Room
3

Regency Lake-view Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Suite King
4

Club Suite King

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Hyatt Regency Double Room
4

Hyatt Regency Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Regency  Premier  Suite
7

Regency Premier Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Regency Lake-view Suite
4

Regency Lake-view Suite

1 King bed
90m² | Floor: 3-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand Club Double Bed Room
4

Grand Club Double Bed Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Hyatt Lake-view Double Bed Room
4

Hyatt Lake-view Double Bed Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Grand Club Twin Room
3

Grand Club Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Hyatt Regency Twin Room
4

Hyatt Regency Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Children's Themed Room (Double Bed)

Children's Themed Room (Double Bed)

1 King bed
48m² | Floor: 6
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Regency Lake-view Double Bed Room
4

Regency Lake-view Double Bed Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Hyatt Lake-view Twin Room
3

Hyatt Lake-view Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.6/5
Very Good
1481 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.4
  • Location4.7
  • Service4.5
Average for similar properties in Dongguan
Most Mentioned
I‍r‍f‍a‍n‍ ‍一‍帆
January 16, 2025
The Hyatt Regency Dongguan offers a very comfortable and relaxing stay, and the staff’s ability to communicate in English was a big plus, making everything more convenient. I particularly enjoyed having breakfast outdoors while watching the sunrise—it was such a serene and memorable experience. The staff went out of their way to accommodate this request, which I truly appreciated. The breakfast itself was decent, with a nice variety to start the day on a positive note. However, one downside was that no one assisted me with my luggage. My room was quite far from the main reception, and dragging my suitcase all the way across the carpeted floors was a bit frustrating. Despite this, the property’s design and ambiance were wonderful, offering a peaceful and quiet getaway. With a little extra attention to guest assistance, this could be an even better experience.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 15, 2024
Not much option in the area. Staffs are helpful and welcoming. If you are foreign speakers, they try their best to help you. Breakfast is so so.. coffee is no no
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 6, 2025
I will start with positive: service is always excellent in this hotel, everyone who works there do their best to help and arrange guest’s needs. We loved the choices of restaurants, food was excellent, cocktails at the bar were delicious, spa area with sauna and swimming pool was great and clean. Garden and green area around beautiful. Negative: in our room the shower was not very clean, large ball or black hair was stuck on the wall of shower. When we got our room service order, ripped off leg of cockroach was laying on the tray next to the plate of food. We asked for an extra bed for our son, they brought a bed that was more a torture device, the wire spirals from the mattress was coming up and digging into the back when laying on this torture bed. My son could not sleep on that bed, no one could. And we ended up sleeping on one bed 3 people, it was not comfortable at all. Another thing, we have noticed that guests at the pool are allowed to spit into the main pool water. One guy rinsed his mouth and gargled and spit that water in the pool where people are swimming. It absolutely disgusting. It need to be forbidden to do in public pools.
D‍a‍n‍i‍M‍S‍A
April 6, 2025
Friendly staff, great rooms, nice location, great facilities. Breakfast should have been good, but low attention to detail.  Also - drilling and hammering at 6:30am woke me up.  It should be a given that this is not acceptable at a good hotel.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 29, 2025
Great hotel with great food restaurants room. Customer service is excellent always helpful and friendly. Steak restaurant very nice food.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 9, 2025
Great weekend getaway. Lake view room has a large tub my daughter made good use of. We used the indoor pool, ate dinner at the Copper grill, breakfast buffet and lunch at the Chinese restaurant. Top notch hotel!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 6, 2025
Large hotel by the lake. Good facilities including indoor swimming pool.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 15, 2025
After needing changes to my booking, the staff were very helpful and made it as easy as it could have been. Amazing hotel with amazing facilities and friendly staff. I will definitely be booking again in the future.
N‍A‍N‍O‍N‍O
October 17, 2024
The place is heavenly and the services are so amazing. Had the greatest day ever

Services & Amenities

Indoor swimming pool
4 Restaurants
Conference room
Cafe
Gym
Executive lounge
Spa
4 Restaurants
凯悦酒店中餐厅大堂吧
No additional info available
东莞松山湖凯悦酒店·铁板餐厅
Cuisine: Japanese
Business hours: [Mon - Sun] 17:30-22:00
东莞松山湖凯悦酒店·松山茶居
Cuisine: Cantonese
Business hours: [Mon - Sun] 08:00-14:30, 17:30-22:00
东莞松山湖凯悦酒店·Café全日制国际自助餐厅
Business hours: [Mon - Sun] 06:30-10:00, 11:30-14:30, 17:30-21:30
More Amenities
Internet
2 Swimming pools
Indoor swimming poolFree
Outdoor swimming poolTemporarily closed
Parking
Private (exclusively for guests) is available.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property 1 day in advance by phone

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 6 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1 year old and under
Extra crib: Free

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
CNY 88.00 (approx. AED 44.16) per person
Children 13–17 years old
CNY 176.00 (approx. AED 88.31) per person
Adult
Buffet:CNY 176.00 (approx. AED 88.31) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. AED 251.01) per night.
Deposit Payment MethodsThis property accepts cash, credit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2008
  • Number of Rooms: 275
Hyatt Regency Dongguan (Dongguan Songshanhu Kaiyue Jiudian), the first five-star hotel in the Pearl River Delta, is nestled on the picturesque Songshan Lake amidst lush lychee orchards. With easy access to Shenzhen, Guangzhou and Hong Kong, this Dongguan hotel is truly an oasis of serenity.

A soothing balcony makes all the guestrooms unique. Most lake-view rooms have an enclosed, oversized sunken bathtub on the balcony, allowing guests to enjoy a breathtaking view of the peaceful lake.

Guests can taste both local delicacies and international flavours in its six theme restaurants and bars.

Hyatt Regency Dongguan provides extensive meeting and banquet space, including one pillar-less ballroom with natural daylights and 11 multi-functional meeting rooms, all supported by the latest state-of-the-art meeting and conference technology.

Extensive recreational facilities include a spacious split-level Song Spa and fitness centre with a heated indoor pool, infinity outdoor pool, lakeside cycling and jogging track, fishing, kiting, pool table, table tennis room and two tennis courts.

Frequently Asked Questions

What are the check-in and check-out times at Hyatt Regency Dongguan?

The check-in time at Hyatt Regency Dongguan is 15:00 and the check-out time is 12:00.

Does Hyatt Regency Dongguan have a swimming pool?

Yes, Hyatt Regency Dongguan has a pool.

Are pets allowed at Hyatt Regency Dongguan?

No, pets are not allowed at Hyatt Regency Dongguan.

Does Hyatt Regency Dongguan provide breakfast?

Yes, Guests staying at Hyatt Regency Dongguan can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at Hyatt Regency Dongguan?

Prices at Hyatt Regency Dongguan are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Hyatt Regency Dongguan?

The closest airport is Shenzhen Bao'an International Airport, and it is about 1 hour 9 mins from hotel by car (49.6 km).

What is the cancellation policy for Hyatt Regency Dongguan?

The cancellation policy for Hyatt Regency Dongguan varies depending on the type of room and booking conditions.

Does Hyatt Regency Dongguan offer airport transfer services?

Yes, Hyatt Regency Dongguan offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport49.57KM
Nearest Train StationZhangmutou Railway Station
Distance to Train Station24.85KM
Average Price FromAED772
Hotel Star Rating5