meiwenti
May 4, 2025
Great Hotel with Excellent Facilities, But Poor Tennis Court Experience
We stayed at this hotel recently and overall had a very pleasant experience. The hotel is located just 700 meters from the metro, making it easy to reach. The property is spacious and includes an outdoor pool, indoor pool, sauna, gym, a tennis court (details below), a large dining hall, and two separate massage areas offering various treatments.
Room & Service:
The rooms are clean and comfortable. We were pleasantly surprised with a free upgrade to a larger room upon arrival. The staff were friendly and polite.
Food:
We’d rate the food 3.5 out of 5. The buffet is advertised as European, but the dishes lean heavily toward Chinese cuisine. Breakfast wasn’t to our taste, so we decided to skip dinner.
Massage:
There are two massage salons. We booked a foot massage, but the therapists ended up giving us an almost full-body massage, paying extra attention to sore areas. It was a wonderful experience — 5 out of 5.
Pools & Sauna:
Both pools are open from 6 a.m. to 11 p.m. If you prefer fewer people, we recommend the indoor pool around 7 a.m. and the outdoor one around 2 p.m. The pools were clean and warm, and we appreciated the Swedish sauna in the locker room. Again — 5 stars.
Gym:
The gym is well-equipped and never crowded. Open from 6 a.m. to 11 p.m. — another 5 stars.
Tennis Court:
Unfortunately, this was the only major disappointment. Despite several attempts to book and show up at the scheduled time, no staff were present. Phone calls were ignored or we were told, “I don’t have time to talk.” We eventually got a refund (booked via *******), but the experience was frustrating and unprofessional. Rating: 1 out of 5.
Overall:
Aside from the tennis court issue, we were very happy with our stay and would recommend this hotel to others. Great amenities, clean rooms, and a peaceful environment.