Xian Hotel

The room I booked in advance on Ctrip had a different price each day. When I arrived, it was much cheaper than what I booked. The boss said it was a system error and he couldn't refund the money. But I've been back for several days and the price hasn't been changed. I'm speechless! The hotel is newly built. The facilities are relatively new. It just has a bit of smell. The hygiene is OK. There is garbage between the beds that has not been cleaned up. Because it is the off-season, the restaurant did not cook. I went to eat and there was nothing. The aunt in the restaurant gave me a plate of dumplings and a bowl of milk powder. The dumplings tasted good.

The hotel is very new and the facilities are very good. It is possible that they did not estimate the capacity to receive guests at one time before the trial operation, and the equipment was not debugged at full capacity, resulting in insufficient staff. We checked in at 2:30 but entered the room at 5:00. Moreover, the next morning, the shower gel had run out of water, which caused chaos. The front desk did not answer the phone and there was no emergency measures when we went to look for them. They just said sorry, which is really wrong. Moreover, when faced with questioning, the front desk clerk became annoyed and said that she couldn't communicate with her and asked to contact her leader. In the end, it was the store manager who came forward to resolve the issue, and the store manager handled it relatively promptly. The first experience was not good.

房間很乾凈，全屋智能，直飲水可選擇温度，廁所自動沖水，洗澡水很大，很熱，整晚很安靜，早餐很豐富，整體來説很滿意，離大宋不夜城開車也不遠，沿湖公路很美。

酒店是新裝修的，位置有點偏，內部設施很新，管理方面不盡人意，新入住衞生間門後有煙頭，衞生紙也沒有，和前台要説是給送過去，到走也沒收到，早上六點多出門，前台連個人都沒有。

新酒店，剛裝修，都是新的

位置有點偏，但在東平湖周邊是人氣比較高的。一開始給我們安排的一樓，我們嫌食堂的氣味大，給我們換到了五樓，環境就很好了，可以一眼望見東平湖。房間很智能，但電視的騰訊視頻要另開會員，自己本來的會員用不了。前台小姐姐服務很周到，這個得點贊