Apartments Medena

We had a superior apartment which had been updated but was dirty. Each room had dust balls, bathroom toilet and sink had what looked like sick on them. Patio was grimy. We came home with bites that our pharmacist said could be bed bugs. No housekeeping for the week except to have towels left in the outside area.

Do yourself a favour and just avoid this place. Check in was at 2pm and rooms still weren't ready by 4:30pm. We were told we could have access to the rooms but there would be no guarantee they would be cleaned. When they were eventually 'cleaned' the apartments were actually filthy. Food was all over the floor, stains all up the walls and 2 of our apartments had blood on the walls along with toe nails scattered about. We asked for housekeeping to come out and re-clean the rooms 3 times, this never happened. The grounds of the site are in poor condition, broken steps and rubbish thrown everywhere. Dirty bedsheets and bags of rubbish were left outside our apartments for 2 days before they were removed. It's not wheelchair or pram friendly in the slightest, we were constantly carrying the pram down steps. All of the beachfront restaurants are abandoned and it looks completely derelict. The complex is used as a school camp so there's constant hoards of teenagers around. The restaurant in the main complex is advertised as Al a carte, but when we got there we were told it was a buffet only and we weren't allowed to order anything off the menu. They tried to charge us €20 per head for pizza, pasta, pasta sauces and a salad bar as that was all they were offering for the buffet. We decided not to eat here. A cot was requested for a 1 year old child. The cot given to us had wooden slats missing and had nails sticking up into the mattress. Don't expect to have a decent shower either as the hot water will only last for 3 minutes, and that's if it works at all. Apartments only have a hob and a microwave so with no oven it was very difficult to cook a full meal. All the bins in the apartments were broken with metal sticking out and the lids broken off. A lot of the saucepans were given to us with broken handles so they were unusable. The place as a whole looks more reminiscent of a prison camp opposed to the family friendly holiday complex they adverise as. We did complain about all the issues but instead of actually fixing them, management just sent up a fruit basket. I would have been more happy with clean bedsheets and the blood removed off the walls.