3-Star Hotels in Doral

We had a great stay. The hotel is next to major roads if you are going to downtown Miami or elsewhere. The breakfast included was basic, and with high quality products and offerings. The one observation is that you have to request room cleaning service 24-hrs in advance or they won't come to clean the bathroom and empty trash cans. I was fine with not changing sheets and towels everyday for eco-friendly reasons, but I would suggest the front-desk to remind guests of this cleaning-upon-request. However, when we did ask for room cleaning the day before we left, the front desk graciously made that happen that same day. I will stay there again on my next trip.

To mention the least …outstanding service. Hopper messed up my reservation and I was disappointed how Hopper managed my reservation. Fortunately, I had Malcolm, the night front desk agent who allowed me to check in while my prepaid reservation was lost. The service that Mr. Hernandez provided was above and beyond. Hopper was not serious and did not resolved the issue on the next following day before checking out. (They promised to resolved the issue which it never happened that night). Thankfully, after Mr. Hernandez finished his shift, Mrs. Kiana took over and solved the issue. I want to really extend my gratitude towards Malcolm and Kiara because the warming welcoming and the professionalism was more than I was expecting. If you are traveling for business or pleasure, Aloft Doral should be your first option. I hope Marriott hotels continue such a great customer service training, showing great customer quality. Kudos to both of you. I felt like home all times and I never found anything irregular but Hopper service. Great service, great management.

I would like to thank all the team from the Miami Airport West Doral hotel for such a warm and professional care during my 29 days stay. I really felt at home and was always welcomed with a smile and the will to help. Special thanks to Jose A., Brian, Santiago and Andres, the front desk team that really impressed me and were always very friendly. Marriott Hotels is very fortunate to have these gentlemen in their team. The hotel facilities are also very good, and several great restaurants nearby. Thanks a lot and see you soon.

Stayed here to catch a flight the next day. Room was clean, bed was comfy, excellent water pressure. Used the shuttle service to go back to the airport. Front desk was friendly, however they forgot the wake up call, good thing we set an alarm. Would stay again.

We had two rooms and stayed overnight. -The hotel is only 3.5miles from the Miami International Airport. But will take a good 20mins. to get there in traffic by car. -Great location(restaurants and shopping at walking distance). -City Place, Doral is just across the street and great place to hang out. -Rooms are modern, clean and comfortable. -Free car parking, Front desk staff was very friendly. -Breakfast was decent and hotel offers luggage carts. -If you like running/walking outdoors, there are long stretches of sidewalks. But use the ones behind the hotel that are calm(less traffic). If you need to be closer to the airport, this property is a great choice. Overall very comfortable and will return.

Set a pace that suits you at the New Residence Inn by Marriott. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. You'll thrive at Residence Inn with the conveniences you need. Like spacious kings and double queen studios, and one-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for your favorite cuisine. Complimentary grocery delivery service to fill your refrigerator and satisfy cravings. Complimentary shuttle service to Miami International Airport from 9 am - 5 pm. Free Internet for connecting to work and the outside world. Free hot breakfast to start mornings off right. And, a fitness center for strengthening your body and soul. Relax and unwind when you want. And stay focused and productive when it's essential. At Residence Inn, we'll make sure you thrive during your stay.

Upon arrival I was impressed with the lobby and bar area. It seems very nice and well-maintained. Turn front desk person was very cold and miserable. I started speaking to him to check in and he literally walked away from me in the middle of me talking and came back two minutes later like it never happened. He is not someone who should be working in hospitality The room had bloody? Stains on the wall and curtain. After swimming in the pool we got out and went to the towel rack to find that it was empty. I went to the phone that is near the pool to try to call the front desk. The phone doesn’t even work. It’s an emergency phone by the pool and it doesn’t even work. Thankfully, I had my phone with me. I found the front desk and was told towels would come but never given an apology. The towels never came we waited 45 min. We decided to just walk through the hotel soaking wet. I’m sure the floor was extremely slippery for other people who decided to walk after us. My youngest child was freezing walking through the hotel. We get to the room and there are only two towels even though I booked the room for four people. I phoned the front desk and again no apology he just told me towels would come. After about 30 minutes someone brought towels. It’s kind of ridiculous that even the most simple requests cannot be taken care of. I have tried to call since we left to complain to the manager but he is always unavailable and it takes forever for someone to answer the phone.

The environment is good, there is a gym on the first floor, there is free fruit inside, breakfast is normal, every time I bake a loaf of bread, huh, huh, take a taxi for 15 minutes at the airport, but there is a free shuttle bus at the airport.

I’ve really appreciated one nght spent at this hotel. Room very clean and confortable. The hotel is located close to the airport. The only negative thing I found is the shuttle service. I ‘ve called 10 times the shuttle from the airport and the hotel but no one answered. I was then obliged to pay a taxi to reach the hotel.

Find us less than two miles from MIA Airport – easily accessible with our free shuttle. Dolphin Mall and Miami International Mall can be reached in six minutes by car. Downtown and CityPlace Doral are both within a 10-minute drive. We’re only 1.5 miles to Jackson Memorial. Enjoy free WiFi and a heated outdoor pool at our pet friendly hotel. Breakfast is on us.