Guest User
May 4, 2025
I'm sorry but this is not a 5 star hotel! More like a Premier Inn on steroids. All the way from breakfast to evening meal a huge disappointment, waiting for service, wrong orders, orders not complete, the list is endless. I was staying on business for 5 days with 6 colleagues, we were all in disbelief at the standards of service, it was so haphazard, room maintenance inconsistency, waiter service, food orders not prepared, lack of communication between staff and customers. The venue promised luxurious accommodation with a renowned golf course near by with second to none amenities. The prices are high, they must be aimed at the numerous Americans who must enjoy the novelty. To top it all a visiting football team decided to have a party 🎉 next door to me, it had it all, numerous visits from other rooms, shouting, banging, ladies of the night having their monies worth! Reception didn't seem too concerned, probably because of the revenue. Not good enough even for 3 ⭐