Guest User
March 9, 2025
We have been visiting Barbados for 30 years and Southern Palms is the worst hotel I have stayed in. Definitely would not return. We stayed for Xmas and New Year and the customer service is terrible, I had pointed out a few issues we had during our stay at checkout and instead of apologising, they argued on every point I made and was told that I was basically a liar. I was beyond fuming! If that hadn’t happened, I maybe would have stayed again on a room only basis, as the rooms were fine and cleaned every day, and the beach was nice, with plenty of sun loungers, although no umbrellas, so you had to find a palm tree for shade. The bar service was non existent, they just ignored you and the restaurant was no better, we tried having lunch, but you would have to wait forever to get served, so we had lunch next door every day. The breakfast was okay, but Happy Days across the road did a better breakfast. We did stay for dinner only once on Xmas Day, which we had booked 10 months in advance. We were not seated in the restaurant but on a terrible table the other side of the bar. The buffet was awful, $120 US dollars per person and there was hardly any food left when we attended the buffet. So would not recommend eating or drinking here.