Hot spring Hotels in Dubai

**Review:** I recently stayed at this hotel in Dubai, and it was a fantastic experience. The location is excellent, placing you right next to the metro station and in a good heart of the city with easy access to major attractions. The rooms are very comfortable, providing a perfect retreat after a busy day of exploring. The value for money is outstanding, especially considering the range of services available. The hotel offers great amenities, including a well-maintained pool, which was a highlight for relaxation. However, the most impressive aspect was the customer service. The staff were incredibly friendly and supportive, making me feel right at home. Despite being on a very tight budget, I felt I received five-star treatment. If I ever return to Dubai, even with a larger budget, I would still choose to stay at this hotel. It contributed significantly to my wonderful experience in the city. Thank you for everything!

Very nice hotel, the only thing I faced is I called room service 3 times to request for a dental kit on the third time received maybe as It was night time they didn't bring it as the third time I requested was in the morning. If your a light sleeper or can sleep if there is minimum sound as there is a disco or bar at the hotel.

Very good property . Well manitained and staff were quite good I recently stayed at the five-star hotel, and it exceeded all my expectations. From the moment I arrived, the staff were incredibly attentive and made me feel like a VIP. The room was immaculate, spacious, and elegantly decorated, with breathtaking views of the city skyline. The amenities were top-notch, including a luxurious spa, fitness center, and exquisite dining options. Overall, my experience was nothing short of exceptional, and I can't wait to return.

I stayed for 4 nights in this Mövenpick hotel. It was a pleasant surprise. Employees really try to be very friendly and several remembered my name (always nice). The breakfast buffet is huge and has for every culture something to eat. I visited the lounge on 21st floor a couple of times and met Joy, Winnie and Yasmin (hope I write their names correctly). I spend more time in hotellounges and it is always a joy to see the dedicated people who work their. These 3 ladies are top of the bill. They try to give all the visitors equal attention, keep an eye on the drinks and bring refills when needed. They give every guest the feeling that they are important. I suggest the management takes good care of these ladies or they will be “stolen” by other high end hotels.

They did not provide sufficient drinking water for a day. Also. their towels need to be newer, i.e. fresher. They don't provide electric sockets for international chargers. The pool was under maintenance and no compensation has been provided for that.

They happily store luggage...so nice because they are a 5 minute metro ride from DXB ✈️ Trustworthy and highly recommended

The check-in experience is poor. If the overall score is considered, it would be unqualified. It would be about 2 points. But the hotel's facilities and decoration are very good, so the price is so high. But the transportation is very inconvenient. The twin family room booked is large. The single-bed room we were given when we checked in was small in size. We were told that the room we booked was not available. My friend and I went to breakfast. The hotel staff led us to a table. We just sit down and suddenly, a waiter rushed to us and shouted rudely”this table is reserved!” My friend and I were astonished, did not know what happened. Then he made us leave and left us scared. Luckly a nice young lady noticed us, and came to ask what happened and then led us to another table. We asked the young lady- why breakfast table was reserved? We've never heard of it~~ She didn't reply directly. But even though the table was reserved indeed, the waiter could have tell us calmly, we would understand without any doubt. No need to shout out of malice. We went to the restaurant for breakfast. The waiter took us to a table and sat down. As soon as we were seated, a male waiter rushed out and said very savagely that this table was reserved and forced us to leave our seats. My friends and I were stunned and stood there dumbfounded without knowing what was going on. Fortunately, a young waitress saw us and asked us to sit down at another table. We asked: Do you also have table reservations for breakfast? The waiter didn't answer directly. But even if the table was actually reserved, the waiter could have said it nicely and there was no need to be so malicious. This is a hotel with terrible service and the room rates are so expensive it's not worth it. Will never come again. Personal lessons for your reference

Love to stay at this hotel. We are group while stay during dubai trip and the room so amazing big. I love how they make the building access with many of elevators so easy for gust to access Room clean and bed was so nice. Breakfast good and staff friendly Hopefully can visit dubai again and will be back to this hotel 🥰🥰🥰

Great and friendly staff. 5 stars for Rita. The coffee was well done and the staff was competent and friendly. The location perfect for a short stop or meetings. There are plenty of couches, tables and it is calm. In the building there are also a supermarket and a few restaurants

Just returned from another trip to DAM and once again it did not disappoint. I booked directly with the Jumeirah website this time, so thankfully no drama at checkout time this year. My previous reviews capture all that is good about this property. personally I don't go to DAM for the waterpark, however feedback from the kids was that it is looking very tired, that aside nothing much else to quibble. The front line staff at DAM are fantastic and that was the same again this year. from the staff taking care of the rooms, at the beach/poolside and all the restaurant staff. Special note to Mylene, Ashu and Neha at the Arboretum; we saw them every morning for breakfast for 2 weeks and some evenings when we went to the Arboretum for dinner. Neha; whether morning or evening, constantly smiling and never seemed to stop. Fantastic energy and enthusiasm for an extremely challenging job. Ashu who noticing that my wife was suffering from a cold offered and made her a hot drink with Ginger and Lemon at breakfast - it was unsolicited, he did not have to make the effort - however he did and these are the memories that make a stay special. I just hope DAM management recognise that it is the Neha', Mylene' and Ashu's that make their hotel special and they are rewarded for their amazing work.