Guest User
June 20, 2025
Our stay at Adria Hotel has left us with anger and disappointment. The treatment we received during our stay was embarrassing. We stayed a total of 4 nights and discovered on the second night our room had bed bugs. The response from management to this situation was extremely unprofessional. We emailed, left our number and asked for the manager to speak to us - he never did, instead we had to communicate with front desk staff. At first, all we were offered were restaurant coupons for a meal as compensation. We were told by staff that “bed bugs happen and it is not our problem”, completely unacceptable. We had to fight with staff to receive at least the first 2 nights of our stay compensated, the least that should have been offered from the very beginning. My wife has close to 100 bed bug bites, has to apply medication every day, is embarrassed to attend a wedding, and cannot sleep at night. We’ve left now with ongoing concern about our luggage, and reduced quality of our vacation due to the stress of the situation. If management cares at all about this hotel, I expect a response to this review and further action taken.