Citihub Hotel @Mayjen
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Dukuhpakis

Citihub Hotel @Mayjen

Jalan Mayjen Sungkono no.152, Dukuh Pakis, 60225 Dukuhpakis, Surabaya, East Java, Indonesia
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hotel overview picture
Highlights
Excellent service
Ideal location
Free parking
Lots to do
Amenities
Restaurant
Public parkingFree
Gym
24-hour front desk
Luggage storage
Priority airport pick-up
Wi-Fi in public areas
Sauna
All amenities
Property Description
Situated 5.9 km from Pasar Turi Train Station Surabaya, Citihub Hotel @Mayjen offers 1-star accommodation in Surabaya and has a garden, a restaurant and a bar. Among the facilities at this property are a 24-hour front desk and an ATM, along with free WiFi throughout the property. The hotel features an outdoor swimming pool, sauna and room service. At the hotel guests will find facilities including an indoor pool and a spa and wellness centre which also offers massage treatments. Sharp Bamboo Monument is 6.4 km from Citihub Hotel @Mayjen, while Submarine Monument is 6.6 km from the property. Juanda International Airport is 16 km away.
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7.9/10
Good
Is good and so sleep nice
All 23 reviews
Surroundings
Airport: Juanda International Airport
(19.8 km)
Train: Surabaya Pasar Turi Train Station
(6.2 km)
Train: Surabaya Gubeng Train Station
(7.0 km)
Landmarks: Islamic Centre Surabaya
(420m)
Landmarks: Tao Kwan Maha Tao Surabaya
(480m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Room
7

Superior Room

1 Queen bed
Free Wi-Fi
Air conditioning
TV
City view
Hot water (24 hours)
Room Details
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Deluxe Room
7

Deluxe Room

1 Double bed
Free Wi-Fi
Air conditioning
TV
City view
Hot water (24 hours)
Room Details
Check Availability

Guest Reviews

7.9/10
Good
23 reviews
Verified Reviews
  • Cleanliness7.1
  • Amenities6.7
  • Location9.7
  • Service8
Average for similar properties in Dukuhpakis
Most Mentioned
L‍a‍z‍a‍r‍u‍s‍ ‍S‍a‍m‍u‍e‍l
February 28, 2025
I saw a small cocroach crawling near the bed in my room
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 30, 2025
Is good and so sleep nice
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 3, 2025
In terms of friendly service, there are guards for the vehicle Don't forget to provide a 100 thousand cash deposit When I entered the hallway of the single room, there was a warehouse filled with open pillows and blankets, it looked like it was not well maintained The cleanliness of the surrounding environment should be considered again. The room area is quite spacious for the deluxe type, but the door wall area seems to be poorly maintained and the sink water when I first pushed it came out dirty brown water, after a while it didn't come out anymore Hospitality customer comfort is no. 1
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 22, 2024
Need to rejuvenate the facilities such as the bathroom space, the entrance is moldy. Toiletries are not provided, for example soap
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2025
The hotel is not very clean, the room door looks like it has been bitten by termites, sorry, it was not comfortable to stay here.
Original TextTranslation provided by Google
I‍n‍d‍r‍a‍ ‍P‍u‍s‍p‍o‍n‍e‍g‍o‍r‍o‍ ‍P‍i‍c‍t‍u‍n‍a
January 18, 2025
It turns out that it has been rebranded, so be careful not to get the wrong place. Breakfast can be delivered to your room. Parking is narrow.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 25, 2024
Nice, comfortable and safe, friendly staff, fast check-in and check-out times
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 7, 2024
Friendly price hotel
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 15, 2024
The cleanliness is bad The service is also bad
Original TextTranslation provided by Google

Services & Amenities

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Transportation
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Pets
Pets are not allowed

Paying at the Hotel

Property Description

  • Opened: 2015
  • Number of Rooms: 40
Situated 5.9 km from Pasar Turi Train Station Surabaya, Citihub Hotel @Mayjen offers 1-star accommodation in Surabaya and has a garden, a restaurant and a bar. Among the facilities at this property are a 24-hour front desk and an ATM, along with free WiFi throughout the property. The hotel features an outdoor swimming pool, sauna and room service. At the hotel guests will find facilities including an indoor pool and a spa and wellness centre which also offers massage treatments. Sharp Bamboo Monument is 6.4 km from Citihub Hotel @Mayjen, while Submarine Monument is 6.6 km from the property. Juanda International Airport is 16 km away.

Frequently Asked Questions

What are the check-in and check-out times at Citihub Hotel @Mayjen?

The check-in time at Citihub Hotel @Mayjen is 14:00 and the check-out time is 12:00.

Does Citihub Hotel @Mayjen have a swimming pool?

Yes, Citihub Hotel @Mayjen has a pool.

Are pets allowed at Citihub Hotel @Mayjen?

No, pets are not allowed at Citihub Hotel @Mayjen.

Does Citihub Hotel @Mayjen provide breakfast?

No, Citihub Hotel @Mayjen doesn't provide breakfast.

How much does it cost to stay at Citihub Hotel @Mayjen?

Prices at Citihub Hotel @Mayjen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Citihub Hotel @Mayjen?

The closest airport is Juanda International Airport, and it is about 33 mins from hotel by car (19.8 km).

What is the cancellation policy for Citihub Hotel @Mayjen?

The cancellation policy for Citihub Hotel @Mayjen varies depending on the type of room and booking conditions.

Does Citihub Hotel @Mayjen offer airport transfer services?

Yes, Citihub Hotel @Mayjen offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSurabaya Airport
Distance to Airport25.22KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station6.22KM
Average Price FromAED63
Hotel Star Rating1