Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.Show More
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Amenities
Wi-Fi in public areas
Luggage storage
Parking
Restaurant
24-hour front desk
Valet parking
Concierge service
Express check-in and check-out
All Amenities
Property Description
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.
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4/5
Very Good
Services quite good with tasty local food served at the brealfast buffee
All 20 Reviews
Surroundings
Airport: Pinang Kampai Airport
(9.0 km)
Landmarks: FAMILY REFLEKSI
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Deluxe Twin Room
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Executive Double Room
1 Double bed
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Executive Twin Room
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Superior Double Room
1 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Deluxe Double Room
1 Double bed
Free Wi-Fi
Wi-Fi in room
Room Details
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Guest Reviews
4/5
Very Good
20 reviews
Verified Reviews
Cleanliness3.9
Amenities3.8
Location4.3
Service3.9
Average for similar properties in Dumai
Most Mentioned
AI Summary
Guests appreciate the consistently clean and fresh rooms. The staff offers excellent service and delicious local breakfast. Convenient location near religious sites, dining options, and a convenience store.
Guest User
January 22, 2025
Good: nice beds and good breakfast
Bad: shower not hot, people smoked in the lobby, even during breakfast, disgusting
Muhammad Fadel Raja Lubis
October 31, 2024
Services quite good with tasty local food served at the brealfast buffee
Location is good there’s a convenience shop nearby. The room is clean and the staff is polite
mangasa
September 13, 2024
As for the service, it is very good, while the food is standard, while in terms of cleanliness, the room is quite clean, only the water in the bathroom is not dry and the bathroom door is starting to rot.
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Services & Amenities
Most Popular Amenities
Wi-Fi in public areas
Luggage storage
Parking
Restaurant
24-hour front desk
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Valet parking
Parking
Front Desk Services
Concierge service
Luggage storage
Express check-in and check-out
24-hour front desk
Food & Drink
Room service
Health & Wellness
Hair and beauty salon
Public Areas
ATM
Smoking area
Elevator
Cleaning Services
Laundry service (on-site)
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
StyleBuffet
Age
Fee
Adult
Buffet:IDR 50,000 (approx. AED 11.29) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
Number of Rooms: 30
Surrounded by plenty of eateries and shopping centres, Cititel Hotel Dumai is a 3-star accommodation in Riau that boasts contemporary and luxurious nuance. Guests can enjoy a host of amenities including free valet parking, spa and sauna service, a coffee shop and babysitting service. Complimentary Wi-Fi is available throughout. All rooms are fitted with an air conditioner, a flat-screen television, a coffee making facility and a seating area with sofas. A compact working desk is provided to support your activity during your stay. Bathrooms come with a hot shower plus a hairdryer and free toiletries. Suite rooms add a bathtub. & A coffee house at the property serves a variety of buffet breakfast as well as snacks and drinks. Fresh fruits and kids’ meals are also prepared with a surcharge. However, you can walk around 100 metres to the Buffet Gantino Baru which cooks authentic Padangnese cuisines as the dining alternative. Additional conveniences you can enjoy in the Cititel Hotel Dumai are medical service, daily housekeeping, concierge and business centre with a fax/photocopy machine. The multilingual staff at the front desk are ready to assist you 24 hours. Cititel Hotel Dumai is 600 metres to Dumai City Square, around a 6-minute walk to the Ramayana Dumai shopping centre and is only 650 metres to Taman Bukit Gelanggan. The nearest airport is Pinang Kampai which is reachable within 11 minutes using the property’s free shuttle.
Frequently Asked Questions
What are the check-in and check-out times at Cititel Hotel Dumai?
The check-in time at Cititel Hotel Dumai is 14:00 and the check-out time is 12:00.
Are pets allowed at Cititel Hotel Dumai?
No, pets are not allowed at Cititel Hotel Dumai.
How much does it cost to stay at Cititel Hotel Dumai?
Prices at Cititel Hotel Dumai are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Cititel Hotel Dumai?
The closest airport is Pinang Kampai Airport, and it is about 17 mins from hotel by car (9.0 km).
What is the cancellation policy for Cititel Hotel Dumai?
The cancellation policy for Cititel Hotel Dumai varies depending on the type of room and booking conditions.