Dunhuang Dunyue Hotel (Shazhou Night Market)

The air conditioner in the hotel room was turned on for more than 20 minutes and could not blow hot air. The hot water was left on for more than 20 minutes and the hot water could not be discharged. I went downstairs to find the front desk to deal with it. The front desk on duty that night (a lady in a white down jacket with a high ponytail) was very impatient and said that she would not be home right away. It can blow hot air and release hot water without any treatment! ! ! When I came back after dinner, I said again that I needed to take care of it, so I called customer service. I left the air conditioner and hot water on for half an hour and it still didn't work. I changed the room and it released a little warm water. I couldn't take a shower or wash my hair. The air conditioner blew all night and it still wasn't hot. Go to bed with your clothes on. There is no hot water at all in the morning. I don’t recommend staying at their place. They have this attitude in the off-season when there are not many people, let alone in the peak season when there are many people.

The front desk service attitude is not good.

去新疆旅遊路過敦煌住宿，酒店房間有兩種，一種是地毯，一種是木地板，木地板的價格高，設施好一些，衞生還行，地毯房的感覺主要接待旅行團，沒有餐廳，在旁邊的牛肉麪店供應自助餐，無停車場，散客車停酒店門口路沿子上，旁邊餐館老闆不讓我停，説要打電話讓交警給我貼單😅😅，酒店工作人員整體服務意識要差一些，是不是培訓不到位。

我定酒店，第一眼就是看地毯幹不乾淨，這家我是先上樓看過房間後，再辦理的入住。 在這裏住了2晚，都有看到工作人員在打掃衞生，大吸塵器吸地毯，打掃的很認真。 服務人員態度都很好。 另外重要的是寵物友好。 離敦煌夜市距離600米，走着就能過去。 酒店門口可以免費停車，很方便。 整體來説，很滿意！

酒店地理位置好，與幾個條點都很近，開車八，九分鐘就到了。沒施齊全，房間很乾凈，特別前台小姑娘服務態度好，有賓至如歸的感覺。

入住這家酒店的標準間，從推開門的瞬間就被細節打動。房間雖是標準配置，但佈局合理且充滿巧思——兩張柔軟的大床正對落地窗，拉開窗簾便是城市天際線的璀璨夜景，疲憊感瞬間消散 。床品更是驚喜，被褥蓬鬆度適中，枕着記憶棉枕入眠，一夜無夢到天亮，清晨陽光透過紗簾灑在實木地板上，連鬧鐘都成了多餘的存在 。 衞生細節堪稱教科書級別：浴室瓷磚光潔如鏡，毛巾帶着陽光曬過的暖香，連洗漱台的角落都找不到水漬。最讓我感動的是，睡前隨手放在桌上的零食包裝，次日竟被服務員悄然更換了垃圾袋，這種無聲的體貼正是品質服務的最好詮釋 。 智能設施與人性化設計加分不少：床頭USB充電口解決了手機續航焦慮，藍牙音箱播放着輕柔的爵士樂，而最實用的當屬隱藏式保險箱，出遊證件和貴重物品終於有了安心歸宿 。酒店服務也值得點贊，前台小姐姐不僅高效辦理入住，還主動告知周邊24小時葯房位置，深夜突感頭疼時，送葯上門的速度比外賣還快 。 若説唯一的小遺憾，是房間隔音稍遜於預期，但考慮到地處市中心，這樣的表現已屬難得。總體而言，這家酒店完美平衡了性價比與品質感，既是旅途中的温馨驛站，也是城市探索的理想起點。強烈推薦給注重細節與體驗的旅行者！