Huaxia International Hotel

This time I stayed at Dunhuang Huaxia International Hotel and had a great experience! As soon as I entered the lobby, I was amazed by the rich Dunhuang cultural elements, many Silk Road elements. The room is warm and elegant, there are many types of breakfast, and local snacks are available, and the taste is authentic. What touched me most was the thoughtful service of the hotel staff, from the warm reception at the front desk to the active help of the porter, who was patient and thoughtful throughout the whole process. The geographical location is also excellent and convenient for travel. I strongly recommend it to friends who come to Dunhuang to play, it is definitely a comfortable harbor on the journey!

The room was cleaned tidy, the mattress was just the right hardness, and every day when I came back from going out, I would find that the cleaning lady had quietly refilled the mineral water and put the slippers neatly in place. This feeling of being silently taken care of was really warm

1 Check-in was unattended. I was ignored when I stood there. Two people pushed in and no one took care of me. Later, they said they didn't see me. There were only two people in front of me. The four people at the front desk looked at me several times. They didn't see me. I said I had been waiting for a long time. They looked at me and were silent. There was no reaction or explanation at the moment~ 2 The comb in the room broke when I combed it. I only combed it for the third time, and I heard a "snap" sound when the number broke in half, and small plastic fragments popped out. 3 Before going to bed, I found that the door could not be locked. This is the most outrageous thing!! I couldn't turn the anti-lock knob at the bottom, and there was no anti-theft chain or anti-theft buckle. I called the front desk for the first time: the technician came to take a look and said that their hotel was safe and fine, that's it!! I tried to fix it and it worked, but it didn't work again when I left. The second call: All rooms in the hotel are like this!! It turned out that the next room can be locked~ This is the first time I have encountered a hotel door without any anti-lock or anti-theft device in all these years. To put it bluntly, Home Inn is not so bad. The question is, it's very safe. My home is in Shanghai. Doesn't the community have security? Isn't it unsafe to have surveillance everywhere? I have to lock my door at home, not to mention going out alone. I called Ctrip, and Ctrip came out to coordinate to change the room. For example, the door of P4 can be locked and has an anti-theft buckle, so the previous statement that "all rooms cannot be locked" was just a perfunctory excuse! Although the room is large, the facilities are old, and there are many water marks on the table and sink. 4 The room air conditioner cannot adjust the temperature. Fixed 18℃, no matter how you adjust the cooling and heating, it is this temperature, and it is very cold to sleep at night! 5 The hot and cold temperature scales of the sink are opposite. The hot and cold directions marked on the faucet are opposite to the directions posted. 6 Promote chartered cars and carpooling when checking in. Devalue the driver who has been booked, the car is not good, it will be uncomfortable, the west line is bumpy, and the actual road is very stable! And the phone calls are trying to get some discounts, which are actually similar to the market price. It is impossible without rebates, which affects the experience. 7 I took the same elevator as the cleaning staff. When the elevator came, the cleaning staff went down first and closed the door and left. Not to mention being courteous to the guests, at least let the guests go in together. But they just went down like that. Unbelievable. Due to various issues, they gave me two cultural and creative products and a camel toy on the table, but I didn't take them. If you can accept the above, you can consider booking this hotel.

Stayed in the hotel for two days. The hotel is very close to Mingsha Mountain Scenic Area, and the parking lot is also very large, which is very convenient to go to the urban scenic area. The room is clean and hygienic, and the facilities are complete. The porters and housekeepers I met were very enthusiastic, and the service was thoughtful and meticulous. It was a very good experience. Highly recommended!