Guest User
February 25, 2025
We had a 3 night stay and chose the hotel for location and size, but did not know until we got there that the kitchen was undergoing major rebuild, which also put the dining room out of action. Thus, breakfast was served in a cold dark bar area and the menu became a lottery of what might be found. We complained to the off-site manager, but 2 months later are still waiting for a response to our emails - an extension of the lack of consideration shown to us as guests. That said, the staff deserve credit for their apologetic, friendly and helpful nature and the hotel clearly has great potential - our room was quirky (as they all seem to be) but comfortable and warm, although practices were somewhat dated (towels changed daily unless specified and we were locked out one evening before 9 pm).