Hotel Astra

Its was good , but internet broken in all area so there was no internet

We found hotel Astra suites our budget. The hotel is 4 km from the city center. The location is accross the park, is very quiet place. Free parking, is an option for people with car. I don't think public transport stop nearby, but this was ideal for us which we prefer in a quiet place A guy in the office who help us during check in is very friendly and accommodating. The hotel lobby is very cozy small and peaceful. The room is nice, good for two only. When entering the room the closet is just behind the door attached by a luggage rack. We have two single bed, carpet floor. The bathroom is somewhat small but very neat and clean. Breakfast buffet included in room price, choices from warm and cold. The area is very airy and modern, staffs are quickly to serve you coffe/tea and anything you need, very friendly and great service. There is a small bar next to reception office where you can order some beverage. We have free wireless internet inside the room. We always travel with three devices which we never have problem using all at once. But the hotel only allowed to give two password for wifi, so we say it's okay no problem. Suddenly the guy said, here I'll give you three password for wifi instead of two ( which was a bonus). For 67€ per night with great service and a welcoming staff it gives a satisfaction to costumer that's all we need

The good: - Very clean. - Next to a chain grocery store. The bad: - They say reception is open 24/7 on their website but they close at 10 or even 9 pm. So they lie. - The staff was very cold and not smiling at all. Internet was horrible always disconnected. - Far from downtown. - You have to go to reception every time you need a cup of hot water! Just a small coffee machine in reception operated by themselves. So no hot water after 9 pm! - Expensive for little service! - They did not answer any of the emails I sent for booking and other stuff. Always had to call them - The vending machine worked only with coins! But it's a weird German thing I think that they are still living in 1990s doing business with coins!