Latest Reviews for East Jakarta Hotels

Holiday Inn Express Jakarta Matraman
4.4/5337 Reviews
Friends were telling me that location was an issue but I didn’t find it a hassle cos I could just hop on Grab to go anywhere. When I arrived I was greeted by the guard and the front desk personnel. Unfortunately I didn’t remember their names but they were the nicest people I’ve ever met in Jakarta. Hotel room was great although there were issues with the AC, the night duty personnel was quick to resolve the issue by giving me another room. I didn’t even have to go to the lobby to get this arranged. The staff came up and gave me a card to another room. Breakfast was a little disappointing as they didn’t refill the food in a timely manner but I wasn’t too worried cos I could just order food from somewhere else. I did feedback to them about the breakfast and the duty manager was quick to compensate me with a later check out on my next visit. I didn’t expect this but it was good to know that they care for their guests. Overall, the hotel did a great job. It was beyond my expectation. I would come back to this place again!

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How to get cheap hotels on Trip.com?

    There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

  • What is the way to get lower prices at hotels?

    Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

  • How many hotels are listed in Trip.com?

    There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!

  • Can I cancel or change my hotel reservation on Trip.com?

    It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.

  • How do I contact trip.com customer service?

    You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.