San Nael LaResort

The stay was pleasant. Food was very good. Service was excellent. Location was also easily accessible.

Disappointing Experience – Needs Major Improvement I recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. From the moment I arrived, there were several issues that made the stay unpleasant: 1. Unattended Reception: Upon arrival, there was no staff at the reception desk for nearly 30 minutes. This was frustrating and gave a very poor first impression. 2. Room Issues: The room I was provided had a TV with a broken display, rendering it useless. Additionally, the towels provided were in terrible condition—worn out and full of holes. The curtains were almost see-through, and since the room was on the ground floor, this severely compromised my privacy and comfort. 3. Poor Maintenance: The overall state of the rooms and property was appalling. It was evident that proper maintenance was not a priority here. 4. Terrible Dining Experience: I placed an order for dinner at 5:30 pm, but it wasn’t ready even by 8:45 pm. To make matters worse, I had ordered non-vegetarian food and was served vegetarian instead. When I raised this issue, I was told it was a mistake, as the kitchen had erroneously prepared the wrong dish. These issues combined made for a highly disappointing experience. It is clear that the management needs to take significant steps to improve the level of service, maintenance, and overall guest experience. I would not recommend this hotel to anyone until they address these problems.

It was a wonderful stay. The location is good. Could see the sunrise from the bedroom balcony.

Room location were awesome, food was too expensive and quantity not upto the mark, i have stay 2 days but no wifi connection is there. And very frequency load shedding in the room. Room size is good. At the time of electric off. Wifi router you can see red light for wifi not working

Not at all worth ..it's a lodge not a resort....better to book actual lodge rather then getting fooled with name ,.in fact we booked for 2 days but vacated the next day.....losing 1 Day money

The room are very big, no mineral water in the room, choice of food very limited. Breakfast was not sufficient, choice of or this or this, not value for the money paid.